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Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.6
435 Reviews

435 Reviews of Tim Lally Chevrolet - Service Center

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January 22, 2017

Service Clean and customer friendly environment, courteous customer service, - never a long wait - comfortable waiting room, close to home, great refreshment More

by Kay DeVaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Tate
Feb 01, 2017 -

Tim Lally Chevrolet responded

We appreciate your marvelous feedback, Kay. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Warm regards, Camille Parr cparr@timlally.com

January 19, 2017

Great experience, no hassles Clean and customer friendly environment, courteous customer service and great service provided on our car. Although we had an appointment, our car was More

by Quannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Went for service
Feb 01, 2017 -

Tim Lally Chevrolet responded

Quannah, I appreciate your positive feedback about our dealership. I am glad to know that you appreciate our facilities as well as the excellent service. Until next time, drive safe! Warm regards, Camille Parr cparr@timlally.com

January 19, 2017

Best Salesperson at Tim Lally Mz. Brenda Milliner is the best. She is experience and knowledgeable in her field of work. I would recommend anyone looking for a Chevy to see her. Al More

by Diane 1799
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Jim "Z" Zabielski
Feb 01, 2017 -

Tim Lally Chevrolet responded

Dianne, I am very happy to hear that your overall experience with us has been great. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. Congratulations on your new SUV! We will share your comments with Brenda and Curtis, and we look forward to working with you again down the road. Warm regards, Camille Parr cparr@timlally.com

January 11, 2017

Would recommend Tim Lally ! Liked how they checked over our car and let us know about anything that needed to be fixed. They fixed it right away for us and even let us have a ren More

by Geronimo2014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie in service
Jan 12, 2017 -

Tim Lally Chevrolet responded

Thank you for taking the time out of your day to share your great experience with us. We are delighted to hear you were treated with informative service on your car. We hope you will give us the opportunity to help you again. Respectfully, Camille Parr cparr@timlally.com

November 30, 2016

Top Rate Service Jim Cannon in the collision department was very thorough, and went the extra mile to make sure everything was right. Brought my vehicle in on two sepa More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cannon
Dec 01, 2016 -

Tim Lally Chevrolet responded

David, we really appreciate you taking the time to leave a review about your experience at our collision department. We're glad to hear that Jim went above and beyond to help out with your vehicles' service needs. Thanks again and if you have any questions about the work that was done please feel free to contact us. All the best, Camille Parr cparr@timlally.com

October 30, 2016

Choices I am grateful for the excellent customer service provided by staff members, Brenda Milliner, and Jonathan Thomas. I had no idea of the circumstances t More

by tweeti1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Thomas, Brenda Milliner
Nov 03, 2016 -

Tim Lally Chevrolet responded

Congratulations on your purchase! It's great that Jonathan and Brenda were able to help you and made sure you enjoyed your experience at Tim Lally Chevrolet. Thanks for the 5-star review! Warm regards, Camille Parr cparr@timlally.com

October 19, 2016

Consistent, Competent Service Two days before my last visit I had some work done at Tim Lally. I went home, and the car wouldn't start the next day. I got a jump from my roadside a More

by Gerald F Skillern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A. J. Wagner
Oct 19, 2016 -

Tim Lally Chevrolet responded

Thank you so much for the great review, Gerald! We're happy that our staff was able to help you take care of the issue with your vehicle. We look forward to seeing you next time you visit Tim Lally Chevrolet! Best, Camille Parr cparr@timlally.com

September 14, 2016

Always a pleasant service department experience. The service department is one you can believe in. No selling of anything you don't need or inflating a diagnosis. Much appreciate your dedication t More

by F L Phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Sep 22, 2016 -

Tim Lally Chevrolet responded

Thank you for your kind words about our Service Team! We're proud of the honest and hard work that our team puts in to offer such great customer service! We look forward to the opportunity to work with you again in the future! Best regards, Camille Parr cparr@timlally.com

August 24, 2016

Great service! I am more than pleased with Tim Lally Chevrolet and everyone who is part of the service team. Very friendly folks, who addressed me as soon as I walke More

by mamaboo
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Jewett
Sep 01, 2016 -

Tim Lally Chevrolet responded

Hi and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tim Lally Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Camille Parr cparr@timlally.com

August 17, 2016

Car Service The dealership resolved the matter with my vehicle making noise on the passenger's side. I'm very much satisfied and thank you to all who assisted me More

by Rachel Colbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Tate
Aug 23, 2016 -

Tim Lally Chevrolet responded

Rachel, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, Camille Parr cparr@timlally.com

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