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Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.5
425 Reviews

425 Reviews of Tim Lally Chevrolet - Service Center

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February 07, 2025

Great experience as usual! Went in to get a covered part fixed and was out in an acceptable time. More

by smessam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

I always had a great experience at Tim Lally's dealership. First - when buying a new car and then having it serviced. Thank you for the excellent service! More

by JULIA.FEDOROVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

I never spoke to her so I can’t give her a rating. Other than that I this is a great dealership. More

by tyb1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

courteous and professional, didn't have an appointment,but no problem and service was very fast More

by Black.eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Bill Paolella is the BEST! Ask for him and you will be happy you did! More

by BILL.GARTEN
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

I had to wait at least a half an hour before I was acknowledged. then I had to wait long after my appointment before my car got serviced without anyone keeping me informed.Whenever I go to the service More

by DEEDYDEE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

I was Extremely Happy with my Salesman Joey Hurtek! ! He was Very Helpful, Courteous and Professional! He always kept in touch with me when I ordered my 2025 Traverse from the day I ordered it to the da More

by JIMMIEANDCEL
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Rachel was a horrible rep. Didn’t explain my car estimates. Just sent me an email to accept. Horrible job More

by RASHONRASHON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Rininger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Riniger
January 22, 2025

Service team is always rude and slow. I have a new car that I bought from Tim Lally and I am spending way too much time taking it back for service. First my transmission went out within 9 More

by WATSON2789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Nagy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mulhall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Measor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lamtman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

No other mechanic will tough my red headed corvette girlfriend. He loves her like I do. More

by dbaughman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.