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Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.5
413 Reviews

413 Reviews of Tim Lally Chevrolet - Service Center

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January 26, 2025

I had to wait at least a half an hour before I was acknowledged. then I had to wait long after my appointment before my car got serviced without anyone keeping me informed.Whenever I go to the service More

by DEEDYDEE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

I was Extremely Happy with my Salesman Joey Hurtek! ! He was Very Helpful, Courteous and Professional! He always kept in touch with me when I ordered my 2025 Traverse from the day I ordered it to the da More

by JIMMIEANDCEL
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Rachel was a horrible rep. Didn’t explain my car estimates. Just sent me an email to accept. Horrible job More

by RASHONRASHON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Rininger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Riniger
January 22, 2025

Service team is always rude and slow. I have a new car that I bought from Tim Lally and I am spending way too much time taking it back for service. First my transmission went out within 9 More

by WATSON2789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Nagy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mulhall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Measor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lamtman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

No other mechanic will tough my red headed corvette girlfriend. He loves her like I do. More

by dbaughman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Tim Lally Chevrolet did a good job all I asked including advice on my brake life estimate. The only place I’d get my suburban serviced. More

by BRITANNIABUILDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

For a basic oil change, you guys are widely overpriced. As usual, your labor prices are ridiculous. I won’t be coming back. More

by NKLINE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Rininger
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

The dealership was very help to me in get a new truck for me on short notice. my salesperson who I have worked with for my last three vehicles did not let me down. thank you, Joey, More

by WILLIAMSOJOURNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Everyone was professional and courteous as always. Good communication and explanation is always appreciated. A very well run service department. More

by DAVIDNPUTNAM54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mulhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Professional. Friendly Helpful. Comfortable waiting room. Questions were all answered.. Reasonable wait time Reasonable price More

by CAROLDABBIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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