Back

Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.6
458 Reviews

458 Reviews of Tim Lally Chevrolet - Service Center

Sort by
July 10, 2025

Great experience. The crew at Tim Lally is very nice and keep you updated on your vehicle. More

by sharonaniton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Milliner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

You guys are AMAZING and top notch. I love the service from you guys. Thank you More

by lspeacock827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mulhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Scheduling the appointment online was easy and convenient. The staff was very knowledgeable and kept me updated. More

by inelex
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Very easy to deal with. Very professional. Got the work done correctly in one visit. Job well done. More

by Jim C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

Customer service was great! While I waited for my oil change to be completed, I got my nails done. It was a great experience. More

by brefields19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mulhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Measor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

An improvement opportunity is to keep the customer informed about the status of the process and avoid unnecessary waiting time or to give the customer the option to leave and return later to pickup th More

by cadu_zalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Rachel is absolutely outstanding! ! The entire service department, and check out with Janey is outstanding as well!! Thank you to the Best Team on the Planet, and to Tim Lally!! More

by TVANHOUTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mulhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Measor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry and Big Jeff in sales are second to none!!
June 30, 2025

Keep up the good work your team is doing for customers needing service and repairs. More

by RICK6419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

My van was there for 6 hours and I had to call to de if it was ready at 3:30 after dropping it off at 9:00 only to find that nothing had been done to fix my van problem.And Shawn wanted to take my van back More

by DIXONMONDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

I find them very professional and friendly. The staff is very knowledgeable in what they do More

by dendively72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
2
...