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Tim Lally Chevrolet - Service Center
Warrensville Hts, OH
433 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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433 Reviews of Tim Lally Chevrolet - Service Center
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April 26, 2025
I wasn't to happy that my Camaro was not washed. When I asked, Rachel told me your not set up to hand wash cars. So if a customer bring in a Corvette, that dont get washed either. Felt like i was li When I asked, Rachel told me your not set up to hand wash cars. So if a customer bring in a Corvette, that dont get washed either. Felt like i was lied to. More
by JMBL13
Verified Customer
April 24, 2025
Matt Nagy is excellent at his job! Always a pleasure dealing with him for all my service needs. Always a pleasure dealing with him for all my service needs. More
by SATELLITEGEAR
April 14, 2025
During the phone call concerning my vehicle the call disconnected I would have thought Rachel would have called me right back but she didn't I tried calling back and could not reach her voicemail, disconnected I would have thought Rachel would have called me right back but she didn't I tried calling back and could not reach her voicemail, More
by YHARRIS2661
Employees Worked With
April 04, 2025
Good service time spent at dealership at. Tim Lally Car was washed after service always a good clean car. Tim Lally Car was washed after service always a good clean car. More
by KILBYDAVID49
Employees Worked With
April 02, 2025
Service was great but communication on when car ready was lacking. I liked the text message but would have liked notification when car was ready for pick up. I was told 10am but apparently not finished until lacking. I liked the text message but would have liked notification when car was ready for pick up. I was told 10am but apparently not finished until 2. That wasn’t a problem but if system could generate a notification that would have been helpful. Rachel was helping another customer when I stopped to see if car ready so it might have just been finished and there wasn’t time to notify me. More
by MARILYNMUZIC
April 02, 2025
The first time I was there I was very impressed by how well the staff was and how clean the waiting room was. well the staff was and how clean the waiting room was. More
by RMARKS0
March 31, 2025
Fast, efficient and awesome customer service. Enjoyed the free manicure as well! Will go back! Enjoyed the free manicure as well! Will go back! More
by glendasuee94
March 24, 2025
Good service. The only complaint I have is the 4% charge for using a credit card. Had I known this beforehand or even at the time of payment, I would have used a The only complaint I have is the 4% charge for using a credit card. Had I known this beforehand or even at the time of payment, I would have used a different method. It should be more clearly communicated. More
by MSTEMPOWSKI
Employees Worked With
March 22, 2025
Quick service, but friendly. Was on time for appointment i schedule the day before appointment. Was on time for appointment i schedule the day before appointment. More
by MSGATES603.CG
