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Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.5
373 Reviews

373 Reviews of Tim Lally Chevrolet - Service Center

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November 20, 2024

I took my new car in for a paint seal coat and I am very pleased with both the service and and the seal coat itself More

by GGOLFINGMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor named Ben
November 18, 2024

service was excellent and very timely. Matt Nagy is always helpful and pleasant to work with. More

by DAN.CICCHELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Very clean and comfortable waiting area while you’re waiting on your vehicle. Service representative kept me updated on what was happening with my vehicle. More

by NEXTMILESTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

professional and courteous as always. Never have a problem at the service department or the checkout counter More

by Black.eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Everything as excepted. Took a little longer since I had the safety recall also addressed at the same time. More

by JMOBRIEN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

I have always had good experiences with Tim Lally's service department, except for one time when I had a clutch problem. I am always happy to have Matthew Nagy as my service rep. More

by VINCE.216038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

I had a part that was covered by my manufacturer's warranty replaced and they charged me over $700 because they claimed my wiring harness was chewed. I think the extended warranty is a scam to charge More

by NINJA1NOSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Argenzio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salvatore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Zarzeczny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason from the parts department
Nov 11, 2024 -

NINJA1NOSP responded

Is there any one I can talk to about some sort of reimbursement or at least half cost because I think this is so unfair.

November 10, 2024

My radio works great! My XM radio is still not set up though otherwise it would’ve been 5 stars! More

by BRITTANYPICKARD1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben walker
November 08, 2024

Everything went well; I have no complaints and will go to Lally Chevolet for my future needs. More

by BJP7184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Everything was done within an hour. Rachel was professional and pleasant. I always enjoy the waiting room and hospitality that's shown. More

by eejae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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