Tim Lally Chevrolet - Service Center

Rachel said she would contact me about thr status of my car but never received a call from her or service. So I had no clue if it was getting fixed or what was wrong. Im guessing it was fixed thou??? Ill car but never received a call from her or service. So I had no clue if it was getting fixed or what was wrong. Im guessing it was fixed thou??? Ill only find out when window is cold or wet if it works More

Easy to get in and out get your service done in a timely manner, it’s nice because you can get your nails done while you wait. manner, it’s nice because you can get your nails done while you wait. More

all work was done in a quick manner. Matt was friendly and discussed my service when I needed to call in to determine if my car was ready Matt was friendly and discussed my service when I needed to call in to determine if my car was ready More

They left the cover off of my fuse gauges. Also, my clocks wasn’t set. Also, my clocks wasn’t set. More

Rachel was very good, she checked on my 25 Equinox Master Brake Cylinder recall and my 25 Corvette Master Brake Cylinder recall and understood all of my requests for service. Plus, she helped with an issue Brake Cylinder recall and my 25 Corvette Master Brake Cylinder recall and understood all of my requests for service. Plus, she helped with an issue I was having with my review mirror after I picked up the Equinox. However, I arrived at the dealership at 9:40 AM for a 10:00 AM appointment to have my oil change and tire rotation, plus the on-off on the infotainment system was not working. The Equinox was returned to me at 2:40 PM. 4 hours waiting for an oil change, tire rotation, and radio software update, and from reviewing the paperwork after arriving home it appears the tire rotation was not performed. Disappointing!!! More

They are courteous and competent and it's easy to schedule a service appointment at Tim Lally. schedule a service appointment at Tim Lally. More

Matt was friendly and professional. Service was quick and efficient. They keep you updated and make it a comfortable experience. Service was quick and efficient. They keep you updated and make it a comfortable experience. More

Sean, is very good gentleman and professional. I am very satisfied with the service. Sean you are the best! Thank you! I am very satisfied with the service. Sean you are the best! Thank you! More

Best Chevy dealer Northeast Ohio they have a nice service department that fixes things right the first time department that fixes things right the first time More

Scheduling appointment was easy and visit was fine and updates were great. Cashier was very polite too. updates were great. Cashier was very polite too. More