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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,211 reviews

May 16, 2016

Last Stop!! Was very impressed with the new location. Was GPS you coming from west side of town leaving another dealer. Thinking, you was still at the old locatio More

by David Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cashmere
May 19, 2016 -

Tim Lally Chevrolet responded

David, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Tim Lally Chevrolet! If there is anything else we can do for you just give us a call! Best, Camille Parr cparr@timlally.com

May 16, 2016

Best experience i ever had looking for vehicle Joe Z sold my wife her 2014 Traverse and never pressured her and was up front with her.. He told exactly what she could get and Joe Z is a very profes More

by Freddie Slaughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Parr, Joe Zekanvovic
May 17, 2016 -

Tim Lally Chevrolet responded

Freddie, thank you for stopping by to leave this wonderful review. Congratulations on your new 2016 Equinox! It is magnificent to know that Joe and Robert were able to provide you with the pressure-free and knowledgeable service that Tim Lally Chevrolet is known for. Thanks for your recommendation as well. We look forward to assisting you with your future sales and service needs. Sincerely, Camille Parr cparr@timlally.com

May 16, 2016

Joey Hurtuk is an excellent, caring and knowledgeable sell. I was looking on the Internet one day for a new vehicle, and I decided to apply for a SUV even though I felt I wasn't going to be approved. The next d More

by CTURPN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Parr
May 17, 2016 -

Tim Lally Chevrolet responded

Thanks for the 5 star review! Congratulations on the purchase of your new vehicle! It's great that Joey and Rob were able to help you and make sure the entire process went smoothly! We look forward to assisting you with your future sales and service needs. Sincerely, Camille Parr cparr@timlally.com

May 16, 2016

Great service....good purchase! We received excellent customer service! She made the purchase work for our needs. She was very attentive while we waited!;) Will definately return as More

by mortiz811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
May 17, 2016 -

Tim Lally Chevrolet responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Brenda was able to meet your needs. At Tim Lally Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Camille Parr cparr@timlally.com

May 16, 2016

The Best Sales Person Award!!!! My wife and Iwent to another Chevy dealership last week and met with a sales person we previously bought a vehicle from. I was looking to purchase a More

by Bmortiz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Jim "Z" Zabielski
May 17, 2016 -

Tim Lally Chevrolet responded

We appreciate you taking the time to leave us a great review! We are pleased to hear Brenda did a great job in assisting you in your purchase. Thanks for your recommendation as well. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Camille Parr cparr@timlally.com

May 15, 2016

best dealership This new location is very easily located and accessible. From the moment u walk in u are warmly greeted by staff. No one is pushy just helpful and wel More

by fionachick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy in finance, Mike Zekanovic
May 17, 2016 -

Tim Lally Chevrolet responded

Fiona, you have been doing business with Mike and Tim Lally Chevrolet for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Camille Parr cparr@timlally.com

May 15, 2016

Devin worked very to get me the car I loved. I thank him so Devin was wonderful and very hard working. Him and Jim worked very hard to get me my car. They are the best. Great teamwork. Excellent. More

by Mcqueen20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey, Jim "Z" Zabielski
May 17, 2016 -

Tim Lally Chevrolet responded

Thanks so much for taking the time to share your feedback with us! Congratulations on your purchase! Devin and Jim work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Camille Parr cparr@timlally.com

May 12, 2016

Excellent Tim Lally has great sales people working on the floor and excellent accountants. They took really good care of us. They listened to everything we had More

by betnran3469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
May 13, 2016 -

Tim Lally Chevrolet responded

Thank you for the great review. We are glad that Brenda and the rest of the staff were able to take care of you. Thanks for your recommendation as well. Please, don’t hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Camille Parr cparr@timlally.com

May 12, 2016

Brought my vehichle in for service do to a collision always a pleasure whether shopping for a new car, bringing friends to get a new vehicle or having my first ever collision repair. major props to Brian More

by Bulldog13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lightner Collision Service Reps Nancy and Joe
May 17, 2016 -

Tim Lally Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales or service experience. We look forward to working with you again! Sincerely, Camille Parr cparr@timlally.com

May 12, 2016

New Car Buyer I would like to say that my experience with Henry, Jim and Doug was Outstanding! All of those gentlemen were very professional and easy to deal with! More

by JCLAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Ferguson, Jim "Z" Zabielski
May 13, 2016 -

Tim Lally Chevrolet responded

Thank you for the kind words and recommendation! We couldn't be happier that you enjoyed your experience here at our dealership and that Henry, Jim and Doug were there to provide you with such exceptional service! Thank you again for your kind words and business. Best regards, Camille Parr cparr@timlally.com

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