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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,211 reviews

May 22, 2016

Awesome Service This is my second car purchased from Joey. He is always friendly and going above and beyond with any aspect of the purchase process. I would recomme More

by bxm01r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2016 -

Tim Lally Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that Joey could provide you with a second car buying experience that was just as good or better as the first! We appreciate your recommendation as well. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Camille Parr cparr@timlally.com

May 22, 2016

Great!! Alex Reed was very helpful with explaining everything about the process of buying or leasing my car today. I would recommend Alex to everyone!! Everyo More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2016 -

Tim Lally Chevrolet responded

Thanks so much for the wonderful compliments, Linda! We couldn't be more pleased to hear Alex described as helpful and knowledgeable. Alex is truly exceptional employee and we appreciate him for giving you a great experience! We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Warm regards, Camille Parr cparr@timlally.com

May 21, 2016

Great Car Buying Experience We have been loyal customers to Tim Lally for over 7 years. We have always received excellent customer service from all of the departments but particu More

by DeniseC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curtis Tate, Jason Creager, Robert Pollard
May 22, 2016 -

Tim Lally Chevrolet responded

Denise, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Curtis, Robert and Jason were able to satisfy that. Thank you for your loyalty! Don't hesitate to reach out if you have any further questions or needs. Warm regards, Camille Parr cparr@timlally.com

May 21, 2016

awesome I talked to Brenda before driving almost 2 hours! What an amazing lady. She listened to everything I said. Well worth the drive. Will recommend More

by south2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
May 22, 2016 -

Tim Lally Chevrolet responded

Thank you for your comments and review! We are so happy to hear that you had a positive experience at our dealership and with Brenda, in particular. We will share your sentiments with her. Thanks for your recommendation as well. We hope to see you again in the future! Warm regards, Camille Parr cparr@timlally.com

May 20, 2016

Well worth the drive Alex reed was very helpful in helping us buy our new Camaro this was the first vehicle we had purchased on line he did a great job on sending us pictu More

by Richtwyman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2016 -

Tim Lally Chevrolet responded

Rich, we appreciate you taking the time to leave us a great review! Congratulations on your new Camaro! We are pleased to hear Alex did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Warm regards, Camille Parr cparr@timlally.com

May 19, 2016

Joe Z. is awesome I bought a 2016 chevy silverado. Joe Z. was great . The best salesman ever. He worked wonderful with Doug F. They got me everything I asked for. My tu More

by WENDY JAZWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic, Doug Ferguson
May 18, 2016

2016 Traverse Joe Z was awesome. Kept me informed kept his word. I was turned down by 5 dealership and when Joe called me for a follow up, I told him my situation a More

by Awesome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
May 19, 2016 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Joe and Robert were able to meet your needs. At Tim Lally Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Camille Parr cparr@timlally.com

May 18, 2016

Great dealership! The staff at Tom Lally Chevrolet was very helpful, knowledgeable, and friendly. I had a great experience with them and will definitely buy from them i More

by Gm4LFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lightner , Rogello Valdez
May 17, 2016

New Vehicle Purchase The sales person (Jelenko Joe Zekanovic) was very personable, patient and helpful in the process. I would not hesitate to recommend the dealership to More

by AMBCvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic, Jim "Z" Zabielski
May 19, 2016 -

Tim Lally Chevrolet responded

We appreciate you taking time to leave us a great review! We are pleased to hear Joe did a great job in assisting you in your purchase. Congratulations on your new car! Thanks for your recommendation as well. If there is anything else we can do for you please don't hesitate to give us a call! Best, Camille Parr cparr@timlally.com

May 17, 2016

Joe Z Excellent Dealer The whole experience was tiresome and irritating. However, Joe Z did an excellent job of maneuvering me thru the experience. He guided me through ev More

by steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
May 19, 2016 -

Tim Lally Chevrolet responded

Thank you for taking the time to write this review, Steven. We are pleased to hear that Joe was able to provide an efficient and overall positive experience. Congratulations on your new 2016 Cruze. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Best, Camille Parr cparr@timlally.com

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