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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,211 reviews

May 28, 2016

Traverse purchase We purchased a 2016 Chevy Traverse today from Tim Lally Chevrolet. Our sales person Joey Hurtuk treated us like royalty. He helped us through every st More

by Rob and Sylvia Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2016 -

Tim Lally Chevrolet responded

Rob and Sylvia, we're happy to hear of your great experience and your positive review means a lot to us. Congratulations on your new Chevy Traverse! We appreciate your feedback and are happy to hear that Joey was able to meet your needs. At Tim Lally Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Camille Parr cparr@timlally.com

May 28, 2016

Appointment - 5/11/16 Recently, my son had trouble starting his car while he was away at college. We had the car towed to Tim Lally Chevrolet for them to diagnose the prob More

by Buffalo Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Malfara
May 31, 2016 -

Tim Lally Chevrolet responded

Frank, we really appreciate you taking the time to leave a review about your experience at our service department. We're glad to hear that Stephanie and our staff went above and beyond to help out with your vehicle needs. Thanks again and if you have any questions about the work that was done please feel free to contact us. Best, Camille Parr cparr@timlally.com

May 27, 2016

Great customer service Wonderful experience with excellent hospitality, Holly, Bruce, and Kam made it worth while, Please keep up the great work. I had never met a group of More

by David Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kam Wong, Holly Vansil
May 31, 2016 -

Tim Lally Chevrolet responded

David, we would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff at Tim Lally Chevrolet was able to provide you with an unforgettable experience! We look forward to seeing you again in the future. Best, Camille Parr cparr@timlally.com

May 27, 2016

So helpful! I would recommend this dealership! Awesome customer service, and so many things to do while you are waiting. Nail salon, movie theatre! All the worke More

by Darslanian3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Holly Vansil
May 31, 2016 -

Tim Lally Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please feel free to call or stop by if there is anything else we can do for you. Best, Camille Parr cparr@timlally.com

May 26, 2016

Excellent I have purchased 2 cars from Tim Lally and Devin Lindsey, both times I had a wonderful experience. Devin made sure that I was completely satisfied wit More

by China1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Creager, Devin Lindsey
May 27, 2016 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with Devin and Jason. Congratulations on your recent purchase and thanks for coming back as a satisfied customer. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Sincerely, Camille Parr cparr@timlally.com

May 26, 2016

outstanding! Holly even gave me some food! How thoughtful!!! Holly and Brenda were excellent in helping me out. I have dealt with Holly before and she is wonderful!! I was deciding between 3 different vehicles, More

by big ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Holly Vansil
May 27, 2016 -

Tim Lally Chevrolet responded

Ray, we appreciate you taking the time to leave us a great review! We are pleased to hear Holly and Brenda did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Camille Parr cparr@timlally.com

May 26, 2016

Great My family bought cars from Tim Lally {then Mosher-Lally) fifty years ago and I'm happy to be able to continue the tradition. It was a pleasure to deal More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lally, Jim "Z" Zabielski, Travis Kinnebrew
May 31, 2016 -

Tim Lally Chevrolet responded

Thank you so much for the great review of your experience at our dealership and especially with Travis! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last 50 years and we look forward to the next coming years! We truly thank you again and we'll see you again soon! Best, Camille Parr cparr@timlally.com

May 25, 2016

Great experience. Bought a nice car within 4 days of contacting the dealership. This was my second card from Tim Lally. Traded in old vehicle. Everyone More

by G
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2016 -

Tim Lally Chevrolet responded

Thank you for providing us with feedback regarding your recent visit. Our team works hard to keep our customers coming back to Tim Lally Chevrolet and it's great to hear of your continued business. Congratulations on your recent purchase and we look forward to seeing you again in the future! Sincerely, Camille Parr cparr@timlally.com

May 24, 2016

My Experience Amazing! I met Joe Z and Tim Lally and they were very helpful, and he gave me my dream car that I have always wanted. I also got approved by a wonder More

by Christian275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
May 25, 2016 -

Tim Lally Chevrolet responded

Thanks for the 5 stars, Christian! We're happy that Joe and Rob were able to help you with your new car. We appreciate you choosing Tim Lally Chevrolet! Best regards, Camille Parr cparr@timlally.com

May 24, 2016

AWESOME!!!!! I would just like to say that Joey Hurtuk has sold me my last 2 vehicles and I'm proud to say that I would definitely recommend others to buy vehicles More

by Benjaminmc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2016 -

Tim Lally Chevrolet responded

Thank you for providing us with feedback regarding your recent visit, Benjamin! Our team works hard to keep our customers coming back to Tim Lally Chevrolet and it’s great to hear of your continued business. Joey is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon! Best regards, Camille Parr cparr@timlally.com

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