Back

Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
Contact Dealership

24999 Miles Rd

Warrensville Hts, OH

44128

Directions

By Type

Showing 1,211 reviews

July 01, 2016

Excellent customer service from the time we walk through the door, me and my family was very satisfied we all the work that Brenda Milliner did for me and my fa More

by LaTanya Hawthorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Kam Wong
Jul 05, 2016 -

Tim Lally Chevrolet responded

Hi LaTanya and thanks for your kind words! We appreciate Brenda as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! All the best, Camille Parr cparr@timlally.com

July 01, 2016

Best car buying experience I've had Very pleased with my purchase. Staff was professional and friendly and did not feel pressured. They offer great customer service. All my questions and More

by smscalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey, Holly Vansil, Kam Wong
Jul 05, 2016 -

Tim Lally Chevrolet responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know our staff was able to provide you with the pressure-free, knowledgeable, and friendly service Tim Lally Chevrolet is known for. Please feel free to call or stop by if there is anything else we can do to help you. All the best, Camille Parr cparr@timlally.com

June 25, 2016

Everyone is wonderful. Tim Lally is a great place to buy a car. Everyone is really nice and they have quick service. They tell you what your about to do, they go along with More

by Hayley3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kendren, Joe Zekanvovic, Holly Vansil
Jun 28, 2016 -

Tim Lally Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and quick service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that we assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Camille Parr cparr@timlally.com

June 24, 2016

Excellent!! Had a great car buying experience!! Mike Z is the best, really helped during the whole process! The dealership is brand new and really nice! Buy a veh More

by dcrouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zekanovic, Kam Wong
Jun 28, 2016 -

Tim Lally Chevrolet responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Mike is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Camille Parr cparr@timlally.com

June 20, 2016

Sales The car buying process with Travis was a smooth one. He is polite, pleasant, non pushy and very professional sales person. More

by Mike10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Kinnebrew
Jun 21, 2016 -

Tim Lally Chevrolet responded

We appreciate your input, Mike. It's great that Travis was able to help you and make sure the entire process went smoothly! Congrats on your new vehicle. Thanks for the 5 star review! Be well, Camille Parr cparr@timlally.com

June 17, 2016

2016,Silverado My husband was on the fence about getting a new truck. His old Silverado was acting up. So he called me and told me he was going to bring it home so I More

by Christine Peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic, Jim "Z" Zabielski
Jun 21, 2016 -

Tim Lally Chevrolet responded

Thanks for your loyalty, Christine! We appreciate you being a part of our customer family. Glad we could help you and we want to wish you congratulations on your new 2016 Silverado. Enjoy! Be well, Camille Parr cparr@timlally.com

June 16, 2016

Great Experience This was my first time purchasing a vehicle from Tim Lally but I've always heard good things beforehand. The sale was quick and easy and the staff was More

by ACM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Robert Parr, Devin Lindsey
Jun 17, 2016 -

Tim Lally Chevrolet responded

Thanks so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as helpful and knowledgeable. Our staff are truly exceptional employees and we appreciate them for giving you a great experience! We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Respectfully, Camille Parr cparr@timlally.com

June 14, 2016

Very pleasant buying experience. I was in a tight spot, and Alex make the purchase able to happen. The process was clear easy and straigtforward. I definitely recommend him. Also, More

by Emb126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2016 -

Tim Lally Chevrolet responded

We appreciate you taking the time to leave us a great review! Congratulations on your new car! We are pleased to hear Alex did a great job in assisting you in your purchase. We appreciate your recommendation as well. If there is anything else we can do for you please don't hesitate to give us a call! All the best, Camille Parr cparr@timlally.com

June 13, 2016

Wonderful Experience This is our fourth time purchasing or leasing a vehicle from Tim Lally Chevrolet and every time it has been a pleasure. The staff are very friendly an More

by DaveB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Parr, Joe Zekanvovic, Jim "Z" Zabielski
Jun 14, 2016 -

Tim Lally Chevrolet responded

Dave, thank you so much for the great review of your experience at our dealership and especially with Joe, Jim and Robert. All of the employees appreciate your loyalty to Tim Lally Chevrolet. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Warm regards, Camille Parr cparr@timlally.com

June 12, 2016

Excellent and everyone was very courteous. Joe was a perfect gentleman and he was funny too. I am retired from inside sales and he is great with customers. Not too pushy and very helpful. I fou More

by cindybabe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Jun 14, 2016 -

Tim Lally Chevrolet responded

Thank you so much for this review! Joe and the entire Tim Lally Team are thrilled to hear that a sales veteran gave us this great feedback. We look forward to helping you again in the future. :) Best, Camille Parr cparr@timlally.com

...
89
...