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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,211 reviews

July 28, 2016

Great Holly is amazing,I have bought new cars before but she was the best every.take it from me Chall Montgomery.because of her I am with Tim Lally for life More

by Big Chill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Vansil
Jul 29, 2016 -

Tim Lally Chevrolet responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about Holly. She is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear she was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Respectfully, Camille Parr cparr@timlally.com

July 26, 2016

Very patience Immediately upon entering I was greeting with a smile by Travis. Travis was very patience and helpful with me buying my first SUV. He listened to my More

by Aaliyah Phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Kinnebrew
Jul 27, 2016 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback, Aaliyah. Congratulations on your purchase! We appreciate your comments and are happy to hear that Travis was able to meet your needs. At Tim Lally Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! All the best, Camille Parr cparr@timlally.com

July 23, 2016

Patience ALEX our salesman (took time to show us every aspect of the SUV and didn't leave until we were sitting in the driver seat), Tiffany in insurance ( awe More

by Karly026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kendren (special finance manager), Holly Vansil
Jul 26, 2016 -

Tim Lally Chevrolet responded

Karly, Tim Lally Chevrolet thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Warm regards, Camille Parr cparr@timlally.com

July 18, 2016

Amazing service! Bruce and Mike are awesome! They helped me beyond what i expected. They are the nicest dealership i went too. Just amazing! I love my new Eq More

by Bmoore155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
Jul 19, 2016 -

Tim Lally Chevrolet responded

Thanks so much for the excellent review! Congratulations on your new Equinox! Bruce and Mike are key components of our team here at Tim Lally Chevrolet, and they will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Respectfully, Camille Parr cparr@timlally.com

July 17, 2016

No title I had a good experience with this dealership. Everyone was very helpful in the service department as well as the sales floor. Very good customer servi More

by ramsey51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Jul 19, 2016 -

Tim Lally Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Respectfully, Camille Parr cparr@timlally.com

July 16, 2016

Best Sales Mgr and Salesman Around I always go to Tim Lally Chevrolet in Warrensville Heights. The Sales manager Holly Vansil and my absolute favorite Salesman, Vidi Titus helps in any More

by Maryann Harrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim "Z" Zabielski, Holly Vansil
Jul 19, 2016 -

Tim Lally Chevrolet responded

Congratulations on your new Chevrolet Cruze, Maryann. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Holly and Vidi was so positive. We hope you enjoy your new car for a long time to come. It was truly a pleasure working with you. Respectfully, Camille Parr cparr@timlally.com

July 14, 2016

my car buying experience was awesome!! Joe Z was very helpful I wish all dealers were like him very honest and straight to the freaking point. My family and I really appreciated that. More

by chevytrax2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic, Kam Wong
Jul 15, 2016 -

Tim Lally Chevrolet responded

It was a pleasure to read about your car buying experience. Congratulations on your new car! It's delightful to know that Joe was helpful during your purchase. We look forward to seeing you again in the future! All the best, Camille Parr cparr@timlally.com

July 08, 2016

Chevy Cruz Outstanding service. EXTREMELY respectful.. The car was ordered and the staff worked with me until the process was completed. I called many times and More

by Maggie Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey, Doug Ferguson, Holly Vansil, Kam Wong
Jul 12, 2016 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback, Maggie. Congratulations on your new car! We appreciate your comments and are happy to hear that Devin, Doug, Holly and Cam were able to meet your needs. At Tim Lally Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Camille Parr cparr@timlally.com

July 08, 2016

Make it #5 from Tim Lally Chevrolet This is my 5th vehicle from Tim Lally. Brian Lightner, Henry Jablonski and the rest of the Tim Lally Team make you feel comfortable in your purchase. More

by Bulldog13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lightner
Jul 12, 2016 -

Tim Lally Chevrolet responded

Thank you and congratulations on your purchase! We are so very pleased that our team could make your visit easy, comfortable and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car! Best, Camille Parr cparr@timlally.com

July 01, 2016

Great experience, representative was very very helpful! My family and I had a wonderful experience here at Tim lally. I really appreciate Joe for helping us get a car and just over all his helpfulness in ge More

by Terrinabee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Jul 05, 2016 -

Tim Lally Chevrolet responded

Thanks so much for this 5-star review about your sales experience! Congratulations on your new car! We always enjoy hearing from our customers. I am pleased to hear that Joe and Robert were helpful during your visits. Our goal is to provide quality customer care and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! All the best, Camille Parr cparr@timlally.com

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