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Tim Dahle Nissan Bountiful
North Salt Lake, UT
176 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 176 reviews
April 05, 2021
Great costumer service!! Jose made us feel that that we were in the right place. I definitely recommend to come and talk to him on your new car purchase. were in the right place. I definitely recommend to come and talk to him on your new car purchase. More
by normazunigal
Employees Worked With
José Lazalde
Helpful March 25, 2021
Gave us problems about test driving the car and let us only take it around the block. Gave excuses of why we had to sign the same documents 2 different times. Took us from our credit union where we alread only take it around the block. Gave excuses of why we had to sign the same documents 2 different times. Took us from our credit union where we already had the loan and did the loan from a different credit union which is not convenient. When we said we wanted to think on it, the salesman got rude and wanted the down payment right then and there. I had to get very firm that we were not leaving a down payment. Even though they said that the car was ours, they were back and forth on actually letting us take the car. The key fob was missing it's buttons but said they wouldn't fix it or replace it unless we bought the warranty for $600 and that was for the key fob only. Lied to us about when we would get the car. We got it 3 days after it was promised and even then we weren't sure we were going to get it. DO NOT do business with them. Run as fast as you can the other way. More
by Disappointed
Employees Worked With
Alex
February 27, 2021
EXTREMELY DISHONEST. Bait and switch. It’s the most well oiled machine too. They know what they are doing. And they take pride in it. They have you sign documents on an iPad. In doing so they are able to ad oiled machine too. They know what they are doing. And they take pride in it. They have you sign documents on an iPad. In doing so they are able to add warranties you didn’t want or need. They increased the sale of the car we purchased for $16000 and we walked out paying over $23000. Hidden fees all through it. And when we expressed that we weren’t please they said “you signed the papers”. I realize as a customer I need to understand what I sign. I’ve just never had anyone be so shady in the wording that they were able to get us to sign for two more warranties all under the assumption that we were signing for one. My husband even said we don’t want the theft warranty and Brad still had us sign for it. On the iPad you have no idea what they just showed you. Always have them print the documents. I would never recommend this place. Also, we traded in our Car and they told us one price and we got $500 less then what they quoted. And they kept saying, oh it’s in the tax. We should have walked but we were so naive. We are just sick about this. We are out so much money and all because we trusted people to do good business. I honestly don’t know how they sleep at night. We tried to work with them to reverse the sale. Trade it back in. We thought it was an AWD, and when we got home (15 miles away) we realized it was a FWD SUV🤦🏼♀️ We tried to have them help us get out of the deal. They wouldn’t. We then printed the paper work and that is when we saw the lies and deception. We went to speak with them in person. Grin the sales manager was smug and rude. He at one point said “do you not know how to do basic math”. It was shameful. Grin, Brad and Mitch are a very well oiled machine. Watch out. We have since found that our inspection that we paid $$$$ for was a lie as well. The speakers are blown, and the USB doesn’t worm. Can’t listen to my phone music. Run don’t walk away from this company. They are awful. I’ve gone and read reviews on this company and this story is everywhere. Crooks More
by Megan
Employees Worked With
Grin, Brad, Mitch
February 08, 2021
I like to take my car in you're dealer because the service is good and the workers they are friendly and fast to take care customer thanks for you good service service is good and the workers they are friendly and fast to take care customer thanks for you good service More
by jelly12
Employees Worked With
Dixie, Mark Winters
February 03, 2021
Incredible service experience. Kevin and team got my maintenance done and fixed my window without having to replace it! That's what I call honest ethics and workmanship! Loved the proactive updates thro maintenance done and fixed my window without having to replace it! That's what I call honest ethics and workmanship! Loved the proactive updates throughout the day regarding the status of my car. Very satisfied with the final bill amount! Will be taking all my cars here for service! More
by Jeremy
Employees Worked With
Kevin Vrooman
January 30, 2021
Deceitful business practices in the service department!! I was lied to multiple times by Dixie, my service advisor regarding repairs that needed to be done to my car. DO NOT go to this dealership! I was lied to multiple times by Dixie, my service advisor regarding repairs that needed to be done to my car. DO NOT go to this dealership! More
by ogre22071
Employees Worked With
Dixie
January 05, 2021
Dishonest and inefficient. I am still attempting to get my car shipped to me after a month. Cardon, my car salesman, offered multiple shipment dates but with no certainty. The financial office was just as my car shipped to me after a month. Cardon, my car salesman, offered multiple shipment dates but with no certainty. The financial office was just as incompetent, with their failure to communicate after multiple times trying to reach out to them. Awful experience. More
by apr
Employees Worked With
Cord- Finance
December 12, 2020
DISHONEST & PREDATORY SALES TACTICSWe worked with Jason DISHONEST & PREDATORY SALES TACTICS We worked with Jason (salesman), Cord (finance) and Ryan (manager). They said they had a vehicle that met all of DISHONEST & PREDATORY SALES TACTICS We worked with Jason (salesman), Cord (finance) and Ryan (manager). They said they had a vehicle that met all of our requirements so we rushed down to look at it in the dark. When we got there the truck was a short bed, not a long bed. An “honest mistake.” We looked at it anyway because it met the other requirements. Jason told us that they bought the truck locally “off the street” from a guy who’s wife demanded he sell it. They also told us it was the cleanest, nicest truck on their lot. We asked Jason about accidents and for a CarFax. He brushed it off by saying their mechanics went through it and it was so clean and then changed the subject, didn’t provide the CarFax. We stupidly let it slide. We did the deal and purchased the truck. The next day in the daylight we noticed some damage and things that seemed off about the vehicle so we googled the CarFax. We discovered that it was in 3 accidents (it’s a 2015 vehicle), two of which had moderate damage and one airbag deployment. We also found out they purchased the vehicle at auction. The salesman got us down there on false premise, lied about how they acquired the vehicle, avoided disclosing information about accidents and airbag deployment, played “hide the key” with our vehicle that we were trading in, and were very pushy on purchasing a warranty. We called them out on it the next day. The salesman admitted to lying to us. We asked if they would throw in a warranty to offer some peace of mind and they wouldn’t do anything. We also contacted Utah consumer protections who told us there was pretty much nothing we could do. So, buyer beware! More
by Ko-12-tg
Employees Worked With
Jason, Cord, Brad
December 04, 2020
Thank you Kasandra in serviceYou were amazingFirst good Thank you Kasandra in service You were amazing First good experience I had at Tim Dahle I would rate you about a 10 Sales about a 3 Manager a 2 Thank you Kasandra in service You were amazing First good experience I had at Tim Dahle I would rate you about a 10 Sales about a 3 Manager a 2 Finance guy a 0 You are amazing Kassandra Read the other reviews I agree with all the other negative reviews but have been happy thus far with the service department Thank you Jeff I would recommend service just not the sales or management More
by Jeff
Employees Worked With
Kassandra
November 24, 2020
From sales to service beyond happy with my experience with Nissan Bountiful!! Everyone was willing to help and explain each step I will be a returning costumer for sure! with Nissan Bountiful!! Everyone was willing to help and explain each step I will be a returning costumer for sure! More
by Young and insane
Employees Worked With
Keith
