Tim Dahle Nissan Bountiful

******BUYERS BEWARE*******You do not have to get any ******BUYERS BEWARE******* You do not have to get any kind of warranty on your new/use auto in order to get financing or extra coverage. But GAP is a ******BUYERS BEWARE******* You do not have to get any kind of warranty on your new/use auto in order to get financing or extra coverage. But GAP is a must.. Make sure you get everything in writing, I mean everything in writing even if is a license plate cover, a set of pens, or anything they promise. DO NOT TRUST their words. I have been dealing with them over a year on trying to get My miles paid as part of my trade in and in return I leased two vehicles with them within days. This will be my 6th lease with Nissan. They had promised that it was all taken care of and not to worry.. at that time Nissan had changed their software. After a year of trying to resolve this issue the only way they want to help me resolve it is if I, or someone close to me buys another vehicle from them. "They Will Be Able to fix this Issue" I was upset and told the sales person for a whole year you were giving me the run-a-round to bring you the paperwork from Nissan so that your Finance manager would take care of it but then nothing happen.. Now I need to get another vehicle in order to fix this issue when I have proof that you promised the miles where going to be taken care off. Why would I lease two vehicles knowing that I owe money!. At the end the sales employee and manger blamed ex-employees that are no longer there for this mistake. Their all nice when they ask you to give them 100% survey reviews. Now I have a negative impact on my credit report and have to come up with out of pocket expenses. I will be Filling a CFPB and Better Business Bureau Complaint. Please go to your local financial institution to get your financing done before you have the dealer help you with the financing. I have always had a bad experience with Tim Dahle Nissan Dealers. More

I went to this dealership on the premise of the forever warranty. When I arrived I had no idea my credit was so good. Our first clue should have been a Little Old Man walking around pleasantly but concerne warranty. When I arrived I had no idea my credit was so good. Our first clue should have been a Little Old Man walking around pleasantly but concerned that he had been taken advantaged of. Assistant Manager Mr. Grin quickly corralled him away from us. My salesperson Mitch started the magic trick off by redirection. Never once showed me the price of the car, even when I asked. His statement was "If we keep the payments between 350-360 would that work for you." I did say yes and they have you sign the paper, while I am asking for the total price. They did not tell me my trade in offer either until I was in the finance office to sign my papers. They did not tell me the price of the car until I was in the finance office. My fiance noticed the rims on the car were horribly scarred. I was about to put a stop to the whole thing but kind Assistance GM Grin came to the rescue with statements of "we will do this, we will do that." Now lets talk about the finance robber, named Brad. Who just starred at me from across the desk like he could care less about anything I had to say. He put every useless products on my car, permaplate, brake plus, key loss, which I know for a fact I said no. I am now in one year older, yes less miles but not nearly as nice as my trade in. By the way, they would not even give me the $1400 dollars required to pay off my lease to break me even, they put it on top of my loan. I am in a 84 month loan at $353 dollars a month. Today I took it to another dealership in Murray for my first 3,000 mile, $300, free oil change and guess what? My transmission is blown and brakes and rotors as ruined. Yes, warranty will pay for the transmission but of course not the brakes and rotors, that will be $500 dollars. How in the world did this car pass inspection? Oh, that's right Utah got rid of safety inspections. How convenient for a dealership like this...I have no idea how they sleep at night. Sincerely, Oh Yeah There Are Friendly Robbers out there!!! More

They move through car deals so fast your head spins and you don't know what your signing for until it all comes out in the end. By then it's too late and you have been taken. No additional help or caring o you don't know what your signing for until it all comes out in the end. By then it's too late and you have been taken. No additional help or caring on their end. They worked to rectify the situation. More

Buyer Beware....Buyer RUN Deceitful and Incompetent Wish I could give negative stars. Buyer beware....buyer RUN! If you do come here, bring a legal representative. They are all about money, the custom Wish I could give negative stars. Buyer beware....buyer RUN! If you do come here, bring a legal representative. They are all about money, the customer is ZERO priority to them! Deceitful, all words but do not follow through. Epic FAIL and returning phone calls, or even mailing license plates when I called two separate times with two different people. I bought a car here and was WAY upsold on a warranty. Even though I stated I did not want to purchase a warranty, I was told "I had to have one" and that it was "included." Then I was charged for it. Cord, the finance guy gave a "quick summary" (aka LIED) and scrolled down to the "sign here" page. I attempted multiple times to communicate with them about the error and I was told "if we don't sell a warranty, we will loose money." Its like going to McDonalds and trying to order a burger, only to be sold fries, nuggets, a burger, and a shake because "I have to have one" and "its included!" Then I get my receipt and I get way over charged and I try to correct it only to be ignored and given false promises and told "we have to sell you more food you didn't want, or we will loose money." ALL the employees here need to go back to business school 101 and learn basic, honest, customer service and redo the business model with the CUSTOMER first, not there own pockets! More

Kyle Madrid is a serious liability to your business and should be removed. The vehicle we purchased for my teenage daughter just that day had multiple issues and failed to pass emissions when it left the l should be removed. The vehicle we purchased for my teenage daughter just that day had multiple issues and failed to pass emissions when it left the lot. I said I had enough and wanted to get my money back. Kyle refused. I mentioned the lemon law and he said he wouldn't do anything. I will admit I swore, but then Kyle entered my personal space (within inches) in a threatening manner. He started yelling "you think your tough? who do you think you are?" He was red-eyed and told me to "get the xxxx out of his shop!" repeatedly. I honestly felt he was going to hit me if I didn't leave. On my way out he kept shouting "as is, as is." Kyle needs to be held accountable. He has major rage issues and I feel he will eventually assault a customer. He did all of this in front of my teenage daughter who was sobbing. No wonder this business has a literal F from the Better Business Bureau. More

Dishonest People, Pre-Owned Experience - Do not suggest Tim Dhale Nissan Bountiful website listed a pre owned vehicle for price $15.5K and while browsing the site, it also gives a printable $500 off msrp co Tim Dhale Nissan Bountiful website listed a pre owned vehicle for price $15.5K and while browsing the site, it also gives a printable $500 off msrp coupon on used vehicle. Called the sales guy and talked to confirm the out the door price with purchase price of $15.5K it will be $17.6K as per him and they offered they will deduct the coupon as well. Based on this discussion went to the shop directly, asked for the same agent talked before, nice greetings and showed the vehicle, agent then gathers all your information including address, salary, SSN etc and asked me to sign a few forms which they said is to confirm the readiness of purchase today. Then the fun part begins, agent took all the paper and left, came back after 5 minute, written in that the OTD will be $19.6K which is 2K above the price initially discussed for a $15.5K purchase price car. I asked for the breakdown, they told blindly title, reg and it also includes around $890 service fee for obtaining the Worry Free/Life time Warranty per their advertisement. I told as per their website, this is included in all used car purchase below 75K miles with $0 and showed the video. But they are saying this $890 is for the service to make your vehicle up eligible for the Life time warranty, which is an absolute lie. During negotiation, they told me that they will try to deduct that $890 at the max from the OTD but do not honor the $500 discount. So after the negotiation, the asking OTD price was around $18.6K which is again $1.5K above the price initially discussed which was $17.1K OTD inluding the $500 discount. As a final request told them if they can do $17.1K OTD am in and buying right now, else am out. The agent then brings another agent and that guy started saying we cant give you the car for free, that is what you are asking etc. I told the fact that, I came to the shop after confirming with them on the OTD price of $17.6K and agent also told that they will consider the $500 off coupon available online. Which is exactly am asking and not for free. With this behavior from the agent, decided to walk out from their shop. Just wasted 2 hours of my time and 30 miles drive for this dishonest people. More

This place should be shutt down we went there looking for a car and only wanted to buy a car for 8 thousand then we was getting a forever warranty and next thing u no my mom got rip off bye them and they too a car and only wanted to buy a car for 8 thousand then we was getting a forever warranty and next thing u no my mom got rip off bye them and they took her money and wont return my calls dont buy a car there they need to be put out of business for ever and I will make sure of that I dont want to put any stars More

Liars and thiefs They will find any and every way to steal any penny from you they can. They will void their contracts and stick the consumer with all the problems. Th They will find any and every way to steal any penny from you they can. They will void their contracts and stick the consumer with all the problems. They have absolutely no morals or ethics. This business is full of crooks from the top all of the way down to the people answering phones for them. They bait and switch, change numbers and say they can just reprint and change your contract to suit them. These guys are very condescending. More

Dishonest Would leave zero stars if possible. My husband and I went in as serious buyers to purchase a vehicle. The dealership refused show us a breakdown on co Would leave zero stars if possible. My husband and I went in as serious buyers to purchase a vehicle. The dealership refused show us a breakdown on cost until we "agreed" to an acceptable monthly payment. We got to a monthly payment we could hesitantly agree on in order to make it into the finance department. Once in the finance department we were given the ultimatum to pay for a "platinum" protection plan to finance with our preferred credit union at a lower rate -or- don't get the protection plan but finance with a bank we dont prefer at a higher interest rate. It was not a possibility to get The vehicle financed through our credit union and opt out of the protection plan or at least look into pricing of their "gold" or "silver" plans. The platinum protection plan added nearly $5k to the total price of the car. I had to press the dealership pretty hard to even be willing to disclose how much the protection plan added to the total cost. They explained that the car was listed at a price less than what they had paid for it so they had to recover that lost money through the protection plan. Its not my fault they listed the car below what they paid. Had they not tried to hide the expense of this protection plan, and just listed the price for what they needed to sell it at, we very likely would have purchased that vehicle today. I called them out on scamming us on the price by adding in a large fee like that, and they didn't seemed phased or try to deny it. More

There has to be a better Nissan dealer than this! Went to Tim Dahle Nissan in N. Salt Lake to look at a used Frontier truck. Turned out it was just what I was looking for and at a reasonable price. Wa Went to Tim Dahle Nissan in N. Salt Lake to look at a used Frontier truck. Turned out it was just what I was looking for and at a reasonable price. Wanted to purchased with cash, they didn't want that, had to finance and pay off in 6 months. Worst car buying experience in my life (I'm 70 so I've had a few). Lots of extras we didn't want, finance guy just wouldn't give up on trying to sell me extended warranties. Almost left a number of times, but ended up purchasing Frontier. I should have left elated that we found what we were looking for, instead I was royally pissed. I would never purchase here or recommend this place to anyone! More