Tim Dahle Nissan Bountiful

Work was fast and good but in the end im giving them 1 star for being dishonest and not transparent and costing me 3500 bucks. I brought my 08 xterra in for a bad ecu that needed to be replaced. They ord star for being dishonest and not transparent and costing me 3500 bucks. I brought my 08 xterra in for a bad ecu that needed to be replaced. They ordered the part and finished the Xterra a couple days, which was impressive btw. They said nothing about what caused the ecu to short out and when i picked up the car they said this is an oem part and has a warranty under nissan. I paid over 1700$ for the work and i was on my way home. When i got home i plugged my bully dog tuner back in, because of course they needed to unplug it to reprogram the new ecu, and what do you ya know my new ecu starts having the same symptoms as the last one. If they would have mentioned maybe "oh, the ecu is not covered by the warranty if a tuner is installed" or maybe "don't plug that tuner in because that caused the issue", i would have never hooked it back up! So i got it towed in for the second time, they looked at it and he said the ecu was fried, and they traced it back to the bully dog, could they not trace it back the first time!? Or maybe mention that the first time!? I guess not... They want another 1700$ to replace it and the warranty won't cover it. Ya it seems like a very easy, sly, non transparent way to get a bunch a of cash from someone, i feel like they withheld information on purpose and used me. Not to mention that was the first experience i ever had at the service department at any dealer, and for sure i will never go back to a dealer after that. More

Most dishonest dealership ever, they lie about the price then add all these supposed "options" to break even as they put it, say they went over those options, but did not. Go somewhere else to buy a vehicle then add all these supposed "options" to break even as they put it, say they went over those options, but did not. Go somewhere else to buy a vehicle. Buyer BEWARE! More

I went down to look at a $10,000 Jetta instead the Jetta was gone and I ended up looking at a Nissan Altima. My price was around $10,000 the salesman talked me up to about 13,000 and after doing all their was gone and I ended up looking at a Nissan Altima. My price was around $10,000 the salesman talked me up to about 13,000 and after doing all their paperwork on an iPad and unpronounced to me the price ended up being $17,000 which I didn't find out until I heard from my bank a month later. These folks are totally unprofessional dishonest and have no integrity. More

I was met and treated with kindness and expertise. Dixie was very good yuck to take care of my needs and suggest further service that was due shortly. She saved me another trip to the dealership. The wait was very good yuck to take care of my needs and suggest further service that was due shortly. She saved me another trip to the dealership. The wait time was as was explained and the offer to take me home was ext need and I refused it as I had a book to read. The car was finished and delivered to me on time and fully prepared for my continued use. More

same BAD experience as others-they use ipad to hide fees. they suggest things and add them onto the price without you specifically agreeing to them. got charged more than listed due to "getting it ready" f they suggest things and add them onto the price without you specifically agreeing to them. got charged more than listed due to "getting it ready" fee for a vehicle that was under warranty and needed nothing from them. also got scammed on the 'flashing brake light' and a service to disinfect the vehicle that was $1000 and has to be used in a certain time period. we did not expect to be scammed so badly by a "reputable" dealer and i'm very disappointed. don't buy from here--go to somewhere where the price is up-front and doesn't have added fees on it when you walk in the door. pay attention to what you are signing. truck has some kind of weird wobble when going over bumps that wasn't apparent in test drive on smooth pavement, and is likely a design flaw since the truck is new and suspension is not worn out More

Service on my Pathfinder was an awesome and easy experience at Tim Dahle Nissan. The service team was so helpful and made the whole process seamless and painless. No regrets about choosing to bring experience at Tim Dahle Nissan. The service team was so helpful and made the whole process seamless and painless. No regrets about choosing to bring my vehicle to this dealership! More

Great service! was able to confirm the problem without an appointment. Parts were onsite and they had us back on the road the next day. appointment. Parts were onsite and they had us back on the road the next day. More

Like deception? Like games? Like "internet prices" that are not honored unless you pay for ad-ons? Like being required to buy warranties? Like paying extra if you pay cash or don't use "dealer-arranged f are not honored unless you pay for ad-ons? Like being required to buy warranties? Like paying extra if you pay cash or don't use "dealer-arranged financing"? Like being required to finance entire purchase without allowing a down payment? Like getting multiple (3+) phone surveys? Like wasting your time? My experience: Didn't buy a car due to the following. Internet Price $17,222. Actual "out the door" price $21,751. To get the internet price, Tim Dahle reps would not allow a cash purchase and required financing the car through their "dealer-arranged financing" using "likely no credit-unions" - otherwise pay $1,300 more than the "internet price". AND, to get the "internet price" there was a requirement to pay for each of the following: $350 "Drive Pur" fee for one year, $129.99 "One year maintenance program", $199 for "Brakes Plus", $299 "Key Replacement", and $299 for "VTR Transfer". The $17,222 internet price was really $19,799, Add dealer doc fee, taxes, and license and the price was $21,751. More

By far the worst experience I had buying a car , we purchase a 2017 jeep patriot with the full warranty, we didn’t even had the car plates and big mechanical problem 3 weeks later, cero response fr , we purchase a 2017 jeep patriot with the full warranty, we didn’t even had the car plates and big mechanical problem 3 weeks later, cero response from the sales manager Grin and all of the sales team, they are so unprofessional, we ended paying 1,400 us in another dealer to fix the problem, please don’t buy used cars in Tim Dahle Nissan Bountiful, they just sell you and then you are by your own. More

Dishonesty abound This is not one of those irate, punitive reviews; but a genuine WARNING to everyone to not fall victim as we did. We bought a used Mini from Mitch wh This is not one of those irate, punitive reviews; but a genuine WARNING to everyone to not fall victim as we did. We bought a used Mini from Mitch who although friendly is either very naive or just downright dishonest. We were promised the car had been "fully checked out and verified all is working" and that when we return to pick it up the car will be "registered and given temp plates". Over the course of the following week while we waited to get the door paint repaired Mitch began to back peddle to the point of - "come get it we are doing nothing". When the door was finally done, I pick up the car now with a blaring engine light that was not there before, oil leaking and noise. And Mitch no where to be found and no help from dealership. How did this happen? He sold us a "tax and tow" without disclosing or explaining it. They sold under the guise of "As-Is". And when this deception and proof was shown to management, they simply dismissed all that was said and promised and backed up by a witness, because of a signed document that they added a note in ink after the fact with no explanation. So I gave my teenage son a hunk of metal that will never leave the garage. You can expect shady sellers when buying off KSL but should be able to trust a dealership. Be warned. More