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Tim Dahle Nissan Bountiful
North Salt Lake, UT
214 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 214 reviews
November 25, 2025
Haroon was great! He worked with me over the phone about the price and condition. Since I live 4 hours away I wanted to make sure the vehicle was solid and it was exac He worked with me over the phone about the price and condition. Since I live 4 hours away I wanted to make sure the vehicle was solid and it was exactly how Haroon described it. Honest and friendly service. More
by jthedden
Employees Worked With
Haroon Saleem, Mark Winters
November 07, 2025
This dealership knew full well that we were on an extremely limited budget as my husband is a disabled veteran, and our only other car had been totaled. They took every dime plus some of what we had, extremely limited budget as my husband is a disabled veteran, and our only other car had been totaled. They took every dime plus some of what we had, including all of our savings and sold me something that needs about $7000 worth of parts and another $2000-$3000 worth of labor into it and completely screwed my family over never buy from the dealership. More
by PrdVtWf
Employees Worked With
Yovani, Levi, Ryan, Mark Winters
August 13, 2025
$230 to diagnose issue. solution replace battery $500 for a (^*& Battery. Why so much? reply "batteries are expensive". They didn't even address the other issue they were su solution replace battery $500 for a (^*& Battery. Why so much? reply "batteries are expensive". They didn't even address the other issue they were supposed to diagnose AND CHARGED $90 for that. Then their Debit card machine wouldn't work and I had to use my visa, cost an addition $12. (my card worked fine after that at another store. WILL NEVER do business here again. Also called around to other DEALERS for same service only $310. More
by jeffapgood
Employees Worked With
Mark Winters
August 01, 2025
It took a while to find the right car for me. But I can say that everyone i worked with was very nice and in the end I'm very happy with the car I purchased. I would give 5 stars but supposedly But I can say that everyone i worked with was very nice and in the end I'm very happy with the car I purchased. I would give 5 stars but supposedly there was a "typo" on the contract and I didn't receive full credit for my "trade in". Ryan Solt promised me that he would personally cut me a check for the $500 "typo" and I still have not received it. You know the term.. Check is in the mail. Edit: I actually received the "check in the mail"!!!! I have bought several vehicles both new and used over the years. And although some things took a little time, I can say this is the first car dealership I've worked with that has kept there word on all of their promises. Amazing!!! More
by jonesmichelle47
Employees Worked With
John, Grin, Johnny, Ryan
June 30, 2025
I’ve purchased multiple vehicles from Tim Dahle dealerships, but this last experience was deeply disappointing and left me questioning their integrity. I was told in writing that a critical repa dealerships, but this last experience was deeply disappointing and left me questioning their integrity. I was told in writing that a critical repair had been completed before buying a used vehicle. That turned out to be false — the component was never replaced, and I had to pay for diagnostics and deal with numerous issues post-purchase. The advertised price was also changed the night before my visit without notice. I was pressured to accept a higher price in person after being told they couldn’t honor the original one — a classic bait-and-switch tactic that violates Utah’s Consumer Sales Practices Act. Additionally, I was not informed about a mandatory arbitration clause until I was in the finance office, after we’d already agreed on the price — a legally significant term that should have been disclosed upfront. It took weeks of persistent effort, legal research, and documentation to get the dealership to agree to partial reimbursement — something that never should have required this much back-and-forth. Based on this experience, I can’t recommend Tim Dahle dealerships and would caution others to read every detail carefully, verify every claim, and get any promises in writing — because you may not be able to trust what you’re told. (Or just go to any other dealership in the valley, you’re likely safer.) More
by dexx.palmer
Employees Worked With
Grin
May 30, 2025
Subject: Extraordinary Customer Service from Stoney at Tim Dahle Nissan Bountiful Dear Tim Dahle Nissan Team, I am writing to share my appreciation for the truly exceptional service I received f at Tim Dahle Nissan Bountiful Dear Tim Dahle Nissan Team, I am writing to share my appreciation for the truly exceptional service I received from Stoney. In a world where great customer service is becoming rare, Stoney stands out as a shining example of professionalism, expertise, and genuine care. Stoney’s knowledge of Nissan vehicles is unmatched—he seems to know every model inside and out. Whether it’s diagnosing an issue or explaining options in a way that makes sense, his confidence and clarity always put me at ease. He consistently goes above and beyond to make sure my car gets the attention it needs, and he never leaves me wondering what’s next. What truly sets Stoney apart is his follow-through. He always calls back, keeps me updated, and makes sure no question is left unanswered. I trust him completely, and that trust is invaluable. Tim Dahle Nissan is lucky to have someone like Stoney on your team. He’s not only incredibly good at what he does—he’s also the reason I’ll continue to bring my business to your dealership. Please extend my thanks and recognition to him. He truly is the best. Sincerely, Pam Callahan More
by Pamelazcallahan
Employees Worked With
Stoney , Mark Winters
May 12, 2025
worst car experience ive ever had. they cleared all the codes on my car, lied about doing an oil change, sold me a car with messed up control arms, axles, and valve cover gasket leakin they cleared all the codes on my car, lied about doing an oil change, sold me a car with messed up control arms, axles, and valve cover gasket leaking. failed oil pressure a month after i got it, which was really only 2 days. They had my car for "service and title" Well I get a call saying all my stuff is expired and I have to drive over 100 miles to have them fix their mistake. They put the wrong oil in the car. When i finally got my car back, Levi, one of the salesman left a nasty far in there, which was probably the nicest thing he did, that crook. dont step foot in this shady terrible business. They only thing they cared about fixing was my one star review they saw me writing for them, not any of the car problems, or employee problems. just the google review. More
by TimDahleNissanSucks
Employees Worked With
Mark Winters
April 02, 2025
Worst car buying experience I’ve ever had. Complete scam and dishonest advertising. I just wanted to pay the price online minus the agreed upon trade-in (plus tax, doc, title). After being Complete scam and dishonest advertising. I just wanted to pay the price online minus the agreed upon trade-in (plus tax, doc, title). After being there for an hour (with a newborn) the salesman finally gave some numbers. They wanted to bake in $1500 for not financing thru them, another $1700 for their “inspection,” and another $3500 for a “blinking 3rd brake light” that said they installed. They initially tried to hide all of these in their monthly payment, without disclosing they had added it in. DON’T ever trust this dealership, they will scam you! More
by Disappointed
Employees Worked With
Khalil, Sales Manager
March 31, 2025
Probably the worst sales manager I have ever worked with. Unprofessional, demeaning and straight rude. I was verbally told by the sales manager Carson “to get our stuff and get the f*** out” all because we w Unprofessional, demeaning and straight rude. I was verbally told by the sales manager Carson “to get our stuff and get the f*** out” all because we werent willing to sell something else we have a loan on to purchase a vehicle with them….i don’t know what kind of sales managers this company is hiring. But I will be telling everyone to avoid them at all costs More
by Sammygib
Employees Worked With
Cardon
March 23, 2025
Zero! Zero! If you are considering buying a car, you need to read my story first. I don't want you to go through what I went through with this car dealersh Zero! If you are considering buying a car, you need to read my story first. I don't want you to go through what I went through with this car dealership. My son, and I went to Nissan Tim Dahle in Bountiful around 10:30 AM on January 11th. My son had recently bought a car from a private seller, but it broke down just two weeks after he purchased it. He needed a car immediately so he could get to work in Park City. I had knee surgery on December 27th and was still in pain, but my son needed help. No matter how much pain I was in, I had to be there for him. When we arrived, one of the salespeople took us to the showroom. My son had seen a Tesla on their website, so he wanted to test drive it. The car was listed for under $18,000 with approximately 75,000 miles on it. After driving it, he really liked it. The salesman wrote the price on a piece of paper. I told him that I could put $5,000 down as a down payment. He went into a room to discuss it with his manager and then returned with a payment plan for eight months. He said the monthly payment would be about $435 for eight months, after which we could arrange financing through a bank of our choice. He also mentioned that the interest for these eight months would be about $100 per month. At around 1:00 PM, I suggested to my son that we take a break to eat and discuss whether we wanted to proceed with the purchase. During lunch, we decided to go ahead with the deal. My son called the salesperson to confirm our decision. When we returned to the dealership, both sides agreed on no payments for 90 days, which I thought would give my son time to sort out the issues with his previous car. I asked the salesperson about sales tax, title fees, and other costs. He told us that those fees would be our responsibility. Around 3:00 PM, we finally sat down in the finance office to sign the contract. We did not read the documents carefully; we simply signed electronically based on what the finance person told us. He never mentioned any extra fees during the signing process. One month later, I received a bank statement showing that we owed $24,445.40 on the car loan. I asked my son to contact the dealership, but he didn’t act immediately. Two weeks later, he went to Nissan Tim Dahle in person. The sales manager told him, “You already signed the papers, so there’s nothing we can do.” On March 8th, my son and I went to Nissan again to speak with the sales manager. At first, he repeated the same response—that we had signed the contract. I explained that the numbers didn’t make sense. The car price was $18,000, and I had put down $5,000. That should have left a loan balance of $13,000. I understood that we were responsible for sales tax, title fees, and registration fees, which are typically charged by dealerships. Those fees should have been around $2,500 at most. That meant the total out-the-door price should have been about $15,500. However, the loan amount was $24,445.40—an extra $10,000. With that kind of money, we could have bought a new car. I also mentioned that we had budgeted for a $15,000 total cost, but the unexpected price increase made the payments unaffordable for my son. He is a full-time college student who also works full-time to pay off student loans, rent, and basic living expenses. The sales manager told us the store manager would contact me the following Monday. However, I never heard back. On March 15th, I sent an email to the dealership requesting to speak with the store manager. They responded that someone would contact me immediately. Eventually, I received a phone call from the sales manager. He first asked if I was looking to buy a car, to which I replied no—I needed to speak with the general manager. He acknowledged that he knew who I was and said he was surprised the general manager hadn’t contacted us. He promised to send another message to him. Still, I have received no phone call. More
by Terry I
Employees Worked With
Mark Winters
