Tim Dahle Mazda Southtowne

Worst experience ever. Don’t trust them. They said they had me approved and I signed all the paperwork for my lease. Two days later they call me back and say I need to come Don’t trust them. They said they had me approved and I signed all the paperwork for my lease. Two days later they call me back and say I need to come in for more paperwork. When I get there they say they need me to sign a new contract. They ended up saying my payments would be almost $200 more a month. Then the finance guy acts like he did me a favor by talking the bank down, or it would have been like $300 or $400 more a month. I was livid. When I asked him why he didn’t wait to get the final price for financing before having me sign the contract and giving up my other vehicle, he said he didn’t want to keep we waiting at the dealership because it had been getting late that day! When I asked for my old vehicle back he argued with me, probably because they had already sold it!! More

I want to start out by saying that our salesman, Nat, was fantastic. Where this falls apart is with their finance guy, Jared. They refused to honor a verbal agreement from the day before, even though Nat was fantastic. Where this falls apart is with their finance guy, Jared. They refused to honor a verbal agreement from the day before, even though Nat was there to witness what was told to us. When we questioned Jared about it during final paperwork he was unbelievably rude, condescending, and quite frankly, misogynistic. I worked very hard to help my elderly parents find a car that would work well for them and I am completely aghast at what a horribly unprofessional finance manager they allow to continue working there. I have been warning everyone I know to stay as far away from this dealership as possible! More

Unethical, unprofessional, rude, and dishonest general manager. They will not honor any verbal agreements and could/ would increase/ change the price of the car at the last minute without a logical expla manager. They will not honor any verbal agreements and could/ would increase/ change the price of the car at the last minute without a logical explanation, or apology More

Very unprofessional, multiple cars that they have on their websites are not the correct models they have on their lots. Went to go test drive a car I was specifically looking for only to find out it was their websites are not the correct models they have on their lots. Went to go test drive a car I was specifically looking for only to find out it was a different model from the website all together. More

I had nothing but good experiences when I went. It was end of the month and got a great deal. My sales guy Caleb wasn’t pushy and easy to work with. Financing was easy but it did take awhile (a few It was end of the month and got a great deal. My sales guy Caleb wasn’t pushy and easy to work with. Financing was easy but it did take awhile (a few hours to get everything wrapped up). I had already done my research and knew what a good deal looked like for the car I was looking for. The shot straight and I walked away happy. More

Extremely unprofessional and poor customer service, I called to work a deal for a vehicle they have in stock I spoke with a salesperson named Brandon around noon, He said he would talk to he sales manage called to work a deal for a vehicle they have in stock I spoke with a salesperson named Brandon around noon, He said he would talk to he sales manager and ge back to me, I had to call back six hours later to beg to buy he vehicle I was told he was "busy" and would call me back, however; He never did but I am glad I didn't buy it, two of my close friends had really bad experiences with he same misleading and malpractice with their pricing, they come up with dubious service charges of $1,200 for an "extensive shop treatment on the vehicle" most dealers roll any charges into the advertise price like Larry H Miller just next door, no wonder why Dahle group will never grow and only have few stores, stay away from this place and save your self money and time. More

The people are nice, but it has taken over two months to finalize my lease buyout after spending 5 hours in their office speaking with real people. Because of this delay, from what I understand to be on the finalize my lease buyout after spending 5 hours in their office speaking with real people. Because of this delay, from what I understand to be on the part of the financial services team here - I had two back payments on the car thru Mazda financial services. This was never communicated to me in any way - and thus was reported as a late payment - dropping my credit score over 60 points and piling on late fees. I've sent daily texts and e-mails to this group in an attempt to reconcile, but two months later, I'm still trying to untangle the mess. More

Service dept is very dishonest. Bought tires and they hooked me with a free rotation. I trusted that what they said they’d do. Unfortunately they didn’t put it in writing. My bad Bought tires and they hooked me with a free rotation. I trusted that what they said they’d do. Unfortunately they didn’t put it in writing. My bad More

This is the worst most dishonest car dealership I have ever dealt with. Three times they tried to deceive me with extra line items on the car price and trade in value. These people are crooks and I can’t ever dealt with. Three times they tried to deceive me with extra line items on the car price and trade in value. These people are crooks and I can’t believe they can still sleep at night. Michael is new there apparently but he was not nice and super shady. I feel used and abused by these crooks. They should all go to jail. More

Very poor experience. Dismissive salesmen who are shady and secretive about pricing of vehicles and disguise their extended warranty ($2k extra on top of other fees) under Dismissive salesmen who are shady and secretive about pricing of vehicles and disguise their extended warranty ($2k extra on top of other fees) under their “worry-free inspection” and act like it’s mandatory (extended warranties are never mandatory). Gave them an offer on a car and they said their manager was too busy to review and they’d call me the next day. Never heard from them again. Understaffed and more interested in selling bank loans than cars. More