Tidelands Ford - Service Center

Chuck and his staff at Quick Lane are the best. Wed I was in for service at 80,000 MI and then today for a noise problem. But after some exhaustive work, they were able to trace the problem to some rust was in for service at 80,000 MI and then today for a noise problem. But after some exhaustive work, they were able to trace the problem to some rusty bolts on the muffler bracket, which resulted in a noise in the dash area - go figure. But they persevered and corrected everything. Give those folks a raise!! Rich Grossman More

As always the service dept and their associates were extremely helpful. The work was done and we got a carwash coupon. Very happy with lincoln extremely helpful. The work was done and we got a carwash coupon. Very happy with lincoln More

Fast, friendly and professional! What more could you ask for! Service advisor found a coupon to save me money! Outstanding! Original salesman ensured I was still happy , offered me a drink and kept checking for! Service advisor found a coupon to save me money! Outstanding! Original salesman ensured I was still happy , offered me a drink and kept checking on status until my vehicle was finished. More

Very friendly excellent service work was done in a timely manner. Work is always done correctly the first time. Have never had to take vehicle back a second time. manner. Work is always done correctly the first time. Have never had to take vehicle back a second time. More

Called for appt. made it for 2 days later. Dropped off Explorer and it is was ready in 2 hours. Service advisor very nice and made me feel as a valued customer ! Explorer and it is was ready in 2 hours. Service advisor very nice and made me feel as a valued customer ! More

Very friendly, excellent service. Always asked before doing something. Worked with my schedule. Very respectful when speaking and makes sure to always have a smile on his face. doing something. Worked with my schedule. Very respectful when speaking and makes sure to always have a smile on his face. More

Very courteous, quick service. I have purchased three vehicles from Tidelands Ford, Pawleys Island, and have always be very satisfied with my purchase and service experience. vehicles from Tidelands Ford, Pawleys Island, and have always be very satisfied with my purchase and service experience. More

Everyone was professional and courteous. Help with reconnecting my Ford pass to my new phone. The wait was not long. I was in and out with in a reasonable amount of time. reconnecting my Ford pass to my new phone. The wait was not long. I was in and out with in a reasonable amount of time. More

I had my 2008 F250 picked up and taken to Tidelands because the ignition system would not start the truck. I was told everything in the steering column had to be replaced costing me about $1000. When I because the ignition system would not start the truck. I was told everything in the steering column had to be replaced costing me about $1000. When I picked it up after the replacement, the blower for my air conditioning and heat did not work. I reported it immediately and had someone take a look before leaving. I said it was working when I brought it in and now it doesn’t and that something didn’t get reconnected. Oh noooo, they said the blower motor has gone bad and has to be replaced. Later, I took the truck to a repair shop in Walterboro and after their diagnostic, determined that the blower had not been reconnected when they replaced the ignition system. All they did was plug it in and everything started working. It cost me $80 to have someone else do what I paid Tidelands to do, which was put everything back in working order. Bottom line is, to them, I guess the customer is always wrong. They will never see me at that dealership ever again. More

Chuck Powell and his able assistant steered me through the tire buying process. They are knowledgeable and professional. We have dealt with Tidelands for years. Happy to continue that! the tire buying process. They are knowledgeable and professional. We have dealt with Tidelands for years. Happy to continue that! More