Tidelands Ford - Service Center
Pawleys Island, SC
56 Reviews of Tidelands Ford - Service Center
I will NEVER forget their kindness. You just never know when you make a major difference in someone's life ... and they have. These people know what they are doing, are professional wit You just never know when you make a major difference in someone's life ... and they have. These people know what they are doing, are professional with fair pricing, and they care. I would never buy anywhere else. I can be extremely critical after dealing with less than honest people in other areas (home repairs, etc.), so when I hand out praise, I can tell you that it is well earned. Tidelands, see you next year to buy my new Explorer! More
Service Department is terrible and does not review appointments. They have no problem wasting your time and turning you away saying "oops" we scheduled wrong. appointments. They have no problem wasting your time and turning you away saying "oops" we scheduled wrong. More
I was worried about service with my new explorer based on past reviews but am soooo glad I went with Tideland Fords service. They were excellent! Jim, my service manager was wonderful and talked to me about past reviews but am soooo glad I went with Tideland Fords service. They were excellent! Jim, my service manager was wonderful and talked to me about the service and anything needed in the future. I have been a long standing Mercedes driver and loved their service dept, but Tidelands service was every bit as professional, friendly and much less expensive! Love them and will continue all services with them! More
I purchased a new 2022 Ford Ranger from Tidelands on 4-19-22 and immediately after taking delivery of the vehicle noticed a terrible vibration/shutter during takeoff. I was not made aware that Tidelands 4-19-22 and immediately after taking delivery of the vehicle noticed a terrible vibration/shutter during takeoff. I was not made aware that Tidelands had installed a cheap Rough Country leveling kit and charged an additional $4,800 over msrp before purchasing the vehicle. Their service department has since had the vehicle 5 times and the issues still have not been resolved. More
I was traveling here from PA and somehow my 2019 F150 had a small but annoying oil drip. Called Tidelands and Brian told me to bring it in that afternoon. As suspected it was a failed O ring on the drain p a small but annoying oil drip. Called Tidelands and Brian told me to bring it in that afternoon. As suspected it was a failed O ring on the drain plug that my hometown Ford dealer didn't replace just a few thousand miles ago. I was appreciative that Tidelands fit me in on Friday afternoon on a holiday weekend (Presidents Day) and solved my problem for the price of a new oil; change. Thank you Tidelands Service! More
Sadly had a very poor experience with repair of my cooling system. Paid over $1,200 for new water pump and thermostat and car still overheating. Don't recommend this service provider. cooling system. Paid over $1,200 for new water pump and thermostat and car still overheating. Don't recommend this service provider. More
Tidelands dealership always meets our expectations in both sales and service. Staff is very courteous and service is always efficient. We highly recommend this dealership. both sales and service. Staff is very courteous and service is always efficient. We highly recommend this dealership. More
SUV says every time I crank up that I need to do update. It would. It allow it. Unfortunately dealership could not do anything so they disconnected that options. Sadly it didn’t solve the problem It would. It allow it. Unfortunately dealership could not do anything so they disconnected that options. Sadly it didn’t solve the problem More
I am changing my review of Tidelands Ford .They sold me I am changing my review of Tidelands Ford . They sold me a 80k raptor which had a retrax auto cover on the bed . The bed leaked from the day i took o I am changing my review of Tidelands Ford . They sold me a 80k raptor which had a retrax auto cover on the bed . The bed leaked from the day i took ownership. Tidelands Ford will not stand behind it. The are dishing it off tobThe Retrax people whobeill send the parts. Tidelands will not take responsibility for the instsall. More
The service at Tidelands Ford Lincoln is second to none. My Nautilus had a very unusual issue that the service team worked on for several days but finally identified the source of the problem. They ordered My Nautilus had a very unusual issue that the service team worked on for several days but finally identified the source of the problem. They ordered the part and got my car back to me operating at 100%, I would highly recommend Tidelands to anyone looking to buy a car or needed service. More