Tidelands Ford

Unethical business practices. Dealers like this should be put out of business. Selling a customer's car out from under them is disgusting. put out of business. Selling a customer's car out from under them is disgusting. More

I never had such an unpleasant, rude and demeaning conversation with anyone over the phone. John assumed and formed his opinion even before he could get more info. They just lost a client. Can't belie conversation with anyone over the phone. John assumed and formed his opinion even before he could get more info. They just lost a client. Can't believe Lincoln dealership employs such arrogant people. More

I didn’t buy at first because I didn’t care for the deal they were giving me on my trade. They called me the next day and upped the price for my trade. When I picked up the new nautilus it had 224 miles on they were giving me on my trade. They called me the next day and upped the price for my trade. When I picked up the new nautilus it had 224 miles on it which they never told me. All tires were over inflated. I thought it had adaptive cruise control but it didn’t. More

The salesman was very knowledgeable about the vehicle and options and very attentive to our needs. options and very attentive to our needs. More

Had a great experience dealing with Joey Weems he was all about customer service and helping in every way possible I would recommend him to anyone who is buying a vehicle from here he is a great guy about customer service and helping in every way possible I would recommend him to anyone who is buying a vehicle from here he is a great guy More

I was impressed with the knowledge and professionalism of Bill, the sales agent. He showed me several vehicles and took the time to explain all the features of the Lincoln I selected Bill, the sales agent. He showed me several vehicles and took the time to explain all the features of the Lincoln I selected More

Worst sales experiance. Called ahead made appointment to buy. Drove 2 hours, upon arrival was told car was already sold and tried to switch. Classic bait and switch. buy. Drove 2 hours, upon arrival was told car was already sold and tried to switch. Classic bait and switch. More

Quick easy and no pressure. salesman Dave Clayton was very knowledgeable. my wife loves her new Lincoln. looking forward to easy and fast service and a good future relationship very knowledgeable. my wife loves her new Lincoln. looking forward to easy and fast service and a good future relationship More

This dealership is committed to customer satisfaction and providing a professional sales experience. They listened to me express my needs and concerns, never making me feel rushed or stressed. When I wanted providing a professional sales experience. They listened to me express my needs and concerns, never making me feel rushed or stressed. When I wanted more information they provided it. Their after-sale service has been excellent too. The entire team seemed to work well together. More

I bought a 2017 Titan xd online from dealership and worked with one of the salesman and asked for pictures of damage to the truck and was sent several pictures and the main damage was rock chips on the worked with one of the salesman and asked for pictures of damage to the truck and was sent several pictures and the main damage was rock chips on the grille and a dent in the front fender. No tears in the seat etc, I bought the truck online and they delivered it, it was a good experience on the service and financing but once the truck was delivered I found the damage to the back of the cab that is all the way thru the paint showing bare metal and rusting that wasn't visible in any pictures (they were always lower than the damage so the bed would cover it) and also the tear in the seat that the pictures were high enough so it wasn't visible. They list it had the oil change and air filter inspected and new brakes and the filter is nasty and the filter box was covered in leaves so no respectable service center would pull the filter and not clean the box out. I recommendation is not to buy unless you can physically go and inspect the vehicle and check fluids and filters. Contacted the dealership about the damage and they say they didn't see it. Again don't purchase unless you can physically inspect the vehicle. Everyone was nice the deal went thru fine but representation of the damage and lack of trying to make it right is what the bad review is based on. More