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Tidelands Ford
Pawleys Island, SC
234 Reviews
When you're shopping for a new 2024 vehicle, we believe you need a comfortable ambiance, dynamic selection of vehicles, competitive options for financing and high-quality service to feel confident and stress-free throughout the car-buying process. At our dealership you will find just that: a great selection of Ford models, and a team that will make the process as smooth as possible.
If you're in the market for a new car, you know to trust Ford. For that reason, Tidelands Ford keeps a wide range of new 2024 Ford Escape, F-150, Explorer, and Mustang vehicles in stock. Be sure to take a look at what currently have to offer, and be sure to contact us with any questions. Of course, if a test drive is in order, we're more than happy to set one up at your convenience. We are Faster, Easier, and Effortless when it comes to buying your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 234 reviews
June 08, 2016
2016 explore Brought my 2016 explorer and because sync did not work. They told me the only fix for this was to disengage the battery let it sit for five minute Brought my 2016 explorer and because sync did not work. They told me the only fix for this was to disengage the battery let it sit for five minutes and then re-hook up . I called Ford today and found out there's been a fix all along they were lazy and did not want to do it so I am taking my car to Conway ford where they've treated me a lot better than Tidelands did. I will never purchase another car from them or give them a good recommendation. The service department I found unprofessional throwing stuff at each other when I walked in. More
by Tom
Employees Worked With
A very unhappy older woman
May 15, 2016
Service Dept Does Not Care I drive a 2013 Ford Super Duty diesel with 44,000 miles and a check engine light came on. Ford diesels will go into limp mode and shut down for some s I drive a 2013 Ford Super Duty diesel with 44,000 miles and a check engine light came on. Ford diesels will go into limp mode and shut down for some sensor issues. I live 3 hours away and was not sure that I could make it home so I called Tidelands on a Friday morning and was informed that I could come by but they didn't have time to look at it. I explained that I lived 3 hours away and had a wife and 3 kids with me and I COULD NOT take a chance of broken down on the side is the road. I begged for someone to at least check the code to see if it had to be repaired immediately. The service man told me to call Beach Ford. So, I will be moving to this area in a year or so and have just taken these xxxxxxxx off of my list. As a business owner who owns 15 service vehicles, I may take Ford off my list with dealers like this. More
by Caycebugs
Employees Worked With
Works with Diesel dept
March 21, 2016
Dissatisfied customer When I purchased my new Lincoln MKZ in 2012 I could not have been more satisfied with the salesperson. He was courteous and could not have asked for a When I purchased my new Lincoln MKZ in 2012 I could not have been more satisfied with the salesperson. He was courteous and could not have asked for a better professional salesperson. He left the dealership sometime afterwards and I really don't know what happened, but as far as the service and help, given by the present staff at Tidelands it is not worth saying. I took my car in for service and problems being encountered with my vehicle and I was told nothing could be done because rain was causing the computer to go crazy. I said then there must be a leak somewhere in the system and the service manager just laughed. Never did get it taken care of either. Then I tried to get help with the GPS and again no HELP. Then 2 weeks after having my vehicle serviced the battery had to be replaced because the terminals were corroded so bad the battery had to be replaced. Luckily my wife was home when this occurred or she could have been stranded somewhere. Wish you luck if you deal with Tidelands Ford... More
by Bob
Employees Worked With
All service dept
February 15, 2016
Buying / service My review is straight forward No points are tryig to be made with this review. I personally have purchased at a variety of dealers north and south and My review is straight forward No points are tryig to be made with this review. I personally have purchased at a variety of dealers north and south and I must state that TIDELAND FORD is by far the Best in sales and service and all round friendly staff . And for added.... low prices and no pressure sales personal. The quick lane manager , Jason unbelievable takes time to explain not push to sell. Well enough said go yo Tideland and TRY to prove me wrong....... thank you More
by Carbuyer15
Employees Worked With
Jason
