Tidelands Ford

This was the 2nd new vehicle purchase with Tidelands. The salesperson, Chad M, took the time to listen to and understand our needs and desires to get us into this Ford Bronco Sport. The entire Tidelands The salesperson, Chad M, took the time to listen to and understand our needs and desires to get us into this Ford Bronco Sport. The entire Tidelands team, from management to sales to finance and even parts & service provide outstanding service! This dealership has a hometown family feel and concern for their customers. More

This is the second car that I’ve bought from Chandler and she is amazing! Brent and Chandler did a Fantastic job and will definitely recommend Tidelands Ford! she is amazing! Brent and Chandler did a Fantastic job and will definitely recommend Tidelands Ford! More

Very happy with our purchase of a used car from them. They were very efficient in handling the paperwork that was involved in the sale. They were very efficient in handling the paperwork that was involved in the sale. More

Great experience at the dealership from the salesman, salesman manager and Finance manager. I would highly recommend Tidelands for your next purchase salesman manager and Finance manager. I would highly recommend Tidelands for your next purchase More

Based on my experience, I cannot recommend Tidelands Ford in Pawleys Island for service. My 2020 F-150, with 105,000 miles, was in excellent condition aside from a transmission issue—an issue Ford is known t in Pawleys Island for service. My 2020 F-150, with 105,000 miles, was in excellent condition aside from a transmission issue—an issue Ford is known to address with the 10-speed transmission. I brought the truck in for a warranty-covered transmission replacement, and the dealership kept the vehicle for six months. Unfortunately, the original issue was not resolved, and I noticed several new concerns afterward, including engine problems, malfunctioning door locks, unexpected A/C activation, loud noises, and a burning smell. At one point, I was asked to test-drive the vehicle and later discovered that the engine had no oil in it. This raised serious concerns about the thoroughness and safety of the service performed. While the service manager was courteous and professional and willing to assist, I did not feel that my concerns were taken seriously at the management/owner level, and the issues with my vehicle were not addressed to my satisfaction. Because Ford dealerships are independently owned and operated, I understood that responsibility for resolving service problems rests with the dealership itself and Tidelands owner Josh Bauer refused to continue service on my vehicle to correct the matter while rudely dismissing my concerns. Overall, the experience was extremely disappointing, and I would urge anyone considering service at this location to proceed with caution. More

Very easy to do business with, very quick in and out delivery. Awesome dealer, will definitely buy here again delivery. Awesome dealer, will definitely buy here again More

Great Sales service, facilities and Finance dept. The whole package to make a seamless purchase! The whole package to make a seamless purchase! More

They salesman Michael and Jacob went out of their way to make us happy. The dealership was a pleasure to deal with and will refer them for sure make us happy. The dealership was a pleasure to deal with and will refer them for sure More

The communication with them was great before i purchased the vehicle, however once purchased and have had the car for a couple of months i had a question so i emailed once and called and left two messages w the vehicle, however once purchased and have had the car for a couple of months i had a question so i emailed once and called and left two messages with no response. So don't tell people before they leave the lot with a vehicle to call if they need anything because you don't even help. My question was simple but i guess since you already got my money why bother. So yeah, customer service was good until it wasn't. More