Thunder Chrysler Dodge Ram - Service Center

Clifton Whitaker always is effecient, courteous and knowledgable...my service was performed in a timely fashion knowledgable...my service was performed in a timely fashion More

I dropped off my truck at the dealership on a Monday, informing the service writer that I needed it back no later than Thursday afternoon. After sitting at the dealership for a week and no one letting me informing the service writer that I needed it back no later than Thursday afternoon. After sitting at the dealership for a week and no one letting me know the status, I tried to reach the service department to see about the return of my truck. For two days, I could not get anyone in the service department to answer the phone or return a voicemail. I know people can get busy, but for no one to answer the phone or return a voicemail for two days is a bit much. I took the truck in for an emissions issue and when I finally just showed up to check on the status, I found my truck parked in front of the dealership. No one called to let me know it was apparently done. When I spoke to the service advisor, he informed me that they were not able to fix the emissions issue, and what they tried actually caused the A/C and the radio to quit working. Since they could not fix it, I had to take it elsewhere. More

from the moment I scheduled my service to the time I was transporte to pickup my vehicle. Outstanding. transporte to pickup my vehicle. Outstanding. More

I had a great experience with this visit to the Thunder Chrysler Dodge Jeep service dept. The staff was courteous and very knowledgeable. Chrysler Dodge Jeep service dept. The staff was courteous and very knowledgeable. More

Everything was great. Fast and courteous service. Service advisor was very knowledgeable and the service exceeded our expectation Fast and courteous service. Service advisor was very knowledgeable and the service exceeded our expectation More

Love the dealership service interaction with the employees, the separate room for kids, and the area for water with snacks while you wait. Also, how clean everything is kept. employees, the separate room for kids, and the area for water with snacks while you wait. Also, how clean everything is kept. More

Great service and knowledgeable staff. I will continue to go to your shop for service on my truck. I will continue to go to your shop for service on my truck. More

They were so very helpful in finding my wife and I a deal! Keith is awesome and will definitely shop for my next vehicle there. deal! Keith is awesome and will definitely shop for my next vehicle there. More

Courtesy, generous helpful and kind, Worked with the wife and she said the team was impressed with team wife and she said the team was impressed with team More

The dealer ship was nice and very helpful with the help I needed for my truck. needed for my truck. More