Thunder Chrysler Dodge Ram - Service Center
Bartow, FL
501 Reviews of Thunder Chrysler Dodge Ram - Service Center
First time at this dealership and Jose in the service dept. was great and accommodating. The rest of the staff also showed professionalism. Will be having my Jeep serviced here from now on. dept. was great and accommodating. The rest of the staff also showed professionalism. Will be having my Jeep serviced here from now on. More
Roderick was extremely helpful and a pleasure to do business with. Can’t say enough good things about him and everyone else we spoke with. Repairs were completed ahead of schedule. Overall, great exper business with. Can’t say enough good things about him and everyone else we spoke with. Repairs were completed ahead of schedule. Overall, great experience. More
The service department needs a lot of help. Some are friendly but they don't keep their word and often forget to call customers back. I was once ignored by an employee sitting at his desk, blat Some are friendly but they don't keep their word and often forget to call customers back. I was once ignored by an employee sitting at his desk, blatantly even. I'm not sure if it's a central Florida issue but I have yet to find a good dealership with good service. I would not recommend bringing your vehicle here for servicing. More
Everyone was helpful and they help me out to find a filter that I couldn’t find in another place…, thanks! filter that I couldn’t find in another place…, thanks! More
Everyone was very helpful and polite. Service department was very efficient. The customer waiting area was well stocked with drinks and snacks. Service department was very efficient. The customer waiting area was well stocked with drinks and snacks. More
Excellent service. Quick turnaround. Beautiful new dealership. Friendly knowledgeable service staff. Great hours for working folks. Quick turnaround. Beautiful new dealership. Friendly knowledgeable service staff. Great hours for working folks. More
Luis Pena continues to be the universal standard by which I measure customer care and satisfaction. He always anticipates my vehicle needs, and follows up to ensure my vehicle receives the world class servic I measure customer care and satisfaction. He always anticipates my vehicle needs, and follows up to ensure my vehicle receives the world class service that it deserves. I never concern myself with the outcome of the service visit. Luis maintains a complete awareness of the progress of the repair and what is needed to ensure my vehicle's safety, and exactly what is required to get my vehicle running again at its peak performance levels. Luis Pena is truly an indispensable Thunder asset. More
My first service at Thunder Dodge was very pleasant. Everyone was very friendly and the dealership clean and comfortable. I will use Thunder for my Charger maintenance. Everyone was very friendly and the dealership clean and comfortable. I will use Thunder for my Charger maintenance. More