Thunder Chrysler Dodge Ram - Service Center

The service department needs a lot of help. Some are friendly but they don't keep their word and often forget to call customers back. I was once ignored by an employee sitting at his desk, blat Some are friendly but they don't keep their word and often forget to call customers back. I was once ignored by an employee sitting at his desk, blatantly even. I'm not sure if it's a central Florida issue but I have yet to find a good dealership with good service. I would not recommend bringing your vehicle here for servicing. More

Everyone was helpful and they help me out to find a filter that I couldn’t find in another place…, thanks! filter that I couldn’t find in another place…, thanks! More

Everyone was very helpful and polite. Service department was very efficient. The customer waiting area was well stocked with drinks and snacks. Service department was very efficient. The customer waiting area was well stocked with drinks and snacks. More

Excellent service. Quick turnaround. Beautiful new dealership. Friendly knowledgeable service staff. Great hours for working folks. Quick turnaround. Beautiful new dealership. Friendly knowledgeable service staff. Great hours for working folks. More

Luis Pena continues to be the universal standard by which I measure customer care and satisfaction. He always anticipates my vehicle needs, and follows up to ensure my vehicle receives the world class servic I measure customer care and satisfaction. He always anticipates my vehicle needs, and follows up to ensure my vehicle receives the world class service that it deserves. I never concern myself with the outcome of the service visit. Luis maintains a complete awareness of the progress of the repair and what is needed to ensure my vehicle's safety, and exactly what is required to get my vehicle running again at its peak performance levels. Luis Pena is truly an indispensable Thunder asset. More

They may not know what’s wrong but they figure it out this your problem is irradicayed …. Pleasant to deal with, very competent!!!! this your problem is irradicayed …. Pleasant to deal with, very competent!!!! More

My first service at Thunder Dodge was very pleasant. Everyone was very friendly and the dealership clean and comfortable. I will use Thunder for my Charger maintenance. Everyone was very friendly and the dealership clean and comfortable. I will use Thunder for my Charger maintenance. More

I love the dealer but did not,know it takes 2 HOURS for oil change and tire rotation!!!!! I even asked when I made the appointment what is best time and she said 3:00 or 3:30. oil change and tire rotation!!!!! I even asked when I made the appointment what is best time and she said 3:00 or 3:30. More

The Service Writers were very professional and helpful with my needs. The Dealership waiting area is very comfortable.and they offer free Coffee & Snacks with my needs. The Dealership waiting area is very comfortable.and they offer free Coffee & Snacks More

I vehicle was at the dealership for 18 days and is is still not working properly. My remote start doesn't work. And my wagoneer app has stopped working. I'm so disappointed in this process. still not working properly. My remote start doesn't work. And my wagoneer app has stopped working. I'm so disappointed in this process. More