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Thunder Chrysler Dodge Ram - Service Center
Bartow, FL
376 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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376 Reviews of Thunder Chrysler Dodge Ram - Service Center
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October 16, 2020
These people are so amazing. While I waited for my car to be serviced I chatted with a woman who regularly drives all the way from Sarasota to get her car serviced (that's at least 78 miles) because she to be serviced I chatted with a woman who regularly drives all the way from Sarasota to get her car serviced (that's at least 78 miles) because she found, like I did, that the service was superior to all who she encountered. These people are courteous and caring and get the job done with out suggesting more ways for the customer to spend more money. Thanks to Arsenio, Richard, Bob and Stuart to name just a few. Trish. More
by Trushka
Employees Worked With
Arsenio. Bob, Richard, Stuart
Helpful December 06, 2018
TOWN & COUNTRY 2014 I ADMIT TO BEING A VERY OLD LADY. BUT THE SERVICE I GET FROM THESE PEOPLE HAS NOTHING TO DO WITH THAT. TODAY I TOOK MY CAR IN BECAUSE A FRIEND HAD I ADMIT TO BEING A VERY OLD LADY. BUT THE SERVICE I GET FROM THESE PEOPLE HAS NOTHING TO DO WITH THAT. TODAY I TOOK MY CAR IN BECAUSE A FRIEND HAD SCRAPED MY CAR WHEN HER LEXUS WARNING SYSTEM FAILED. I DO NOT LIKE EVEN A TINY SCRATCH ON MY MORE THAN FOUR YEAR OLD CAR SO I RUSHED IT OVER. CHRIS DID NOT LAUGH AT ME, (YOU COULDN'T EVEN SEE IT). HE JUST TOOK CARE OF IT. THEY ARE ALWAYS THERE FOR ME AND IT IS WONDERFUL TO HAVE SOME CAR PEOPLE YOU CAN TRUST. CHRIS LASHLEY IS THE MANAGER AND HE ALWAYS GREETS ME LIKE WE ARE OLD FRIENDS. THANK YOU, ALL OF YOU. TRISH SCHOEN More
by Trushka
Employees Worked With
CHRIS, CHRIS
November 08, 2017
Bad customer service The worst experience I ever had with a dealership I was over chaged for my oil change and air filter I was quoted one price but was charged 13.98 more The worst experience I ever had with a dealership I was over chaged for my oil change and air filter I was quoted one price but was charged 13.98 more for oil change and 10.00 more for air filter called they said they would refund never did I called general manager very rude and unprofessional he acted like he didn't care that I was over charged and it was no big deal. I would never recommend this dealership I will not be going back ever. It was never like that when it was Tom Edwards. More
by Hclanton
Employees Worked With
Mike,chris bill,richard
July 08, 2017
CONTINUING SERVICE I FOUND MY CAR ON THE WEB ABOUT THREE YEARS AGO. I HAD BEEN LOOKING FOR SIX MONTHS, KNEW EXACTLY WHAT I WANTED AND WENT IMMEDIATELY TO THIS DEALERSHI I FOUND MY CAR ON THE WEB ABOUT THREE YEARS AGO. I HAD BEEN LOOKING FOR SIX MONTHS, KNEW EXACTLY WHAT I WANTED AND WENT IMMEDIATELY TO THIS DEALERSHIP, ANNOUNCING AS I ARRIVED, "YOU HAVE A CAR I WANT TO BUY". THE CONTINUING EXPERIENCE WITH THIS DEALERSHIP HAS MADE ME RETURN, FOR EVEN MINOR THINGS LIKE AN OIL CHANGE, EVERY TIME. I AM CAR DEALER SKITTISH, HAVE BEEN EXPLOITED NUMEROUS TIMES. SO WHEN I FOUND A GROUP OF WORKING PEOPLE WHO WERE ALL KIND AND CONSIDERATE, I DIDN'T CARE I HAD TO DRIVE 37+ MILES ROUND TRIP, AND HAVE AN AUTO REPAIR PLACE CLOSE TO ME THAT IS WONDERFUL, I WANTED TO DEAL WITH THESE PEOPLE FOR MY CAR. IT IS WONDERFUL TO KNOW I CAN GO THERE AND KNOW I WILL BE TREATED WELL. SERVICE DATE: 7/6/2017 THANK YOU.s More
by Trushka
August 19, 2016
Warranty Originally took my Dodge Dually tooTom Edwards in Bartow for a warning light problem but told by the factory Tom Edwards dealership would not be able Originally took my Dodge Dually tooTom Edwards in Bartow for a warning light problem but told by the factory Tom Edwards dealership would not be able to repair my truck for some ridiculous reason so they gave me an option to take it to Lakeland Dodge against my better judgement after wasting a day at that dealership my truck wasn't fixed I waited a week and took it back to Tom Edwards at that time they were able to do the warranty work I took it in Wednesday and I got my truck back Thursday so I have nothing but good things to say about Tom Edwards dealership and his employee Matt in the service department and Chris the service department manager these are the kind of people a man wants to deal with someone that's honest and can stand behind their work so once again thank you.Gary Blankenship More
by Gary Blankenship
Employees Worked With
Matt. -Chris
February 11, 2016
Consistently EXCELLENT Customer Service I bought my Compass from here 3 years ago. I still go back for all oil changes, even when I lived out of state! The service dept is always friendly an I bought my Compass from here 3 years ago. I still go back for all oil changes, even when I lived out of state! The service dept is always friendly and eager to help, they even know me by name these days! I can always count on my follow-up courtesy call to make sure my experience went well and that my car is still in good shape. This is a one-of-a-kind dealership where BOTH the Service and Sales people are genuine and caring, and they have made me a customer for life! More
by Smashleyusf05
Employees Worked With
Gustavo, Chris, Brian, Paul
