Thunder Chrysler Dodge Ram - Service Center

Watch out for extra credit card use charges; customer not notified in advance. Otherwise, facility is clean and open. notified in advance. Otherwise, facility is clean and open. More

Friendly, professional with great prices. I recommend to anyone looking for a vehicle or service. I recommend to anyone looking for a vehicle or service. More

This is the best place I ever been. The customer service is phenomenal. It feels more like family environment The customer service is phenomenal. It feels more like family environment More

The service department was very professional. Billy the Kid treated me right. I highly recommend. Billy the Kid treated me right. I highly recommend. More

Arsenio is back so I am very joyful! When I saw his face I could not believe my eyes!! 😁😁 When I saw his face I could not believe my eyes!! 😁😁 More

I took my vehicle to the dealer because of the inspection that is completed with an oil change. I figured that if any thing was found during the inspection I would have been made aware of it, that was not t that is completed with an oil change. I figured that if any thing was found during the inspection I would have been made aware of it, that was not the case. My tires needed air and I had to go back inside and ask them to air up my tires and I had to ask for the car wash after getting my car because it had not been completed. I understand that there is an additional fee to diagnose a problem which I did not have a problem paying but I was not given that option. I guess the days of getting the best service from a dealer are no longer exist. More

Clifton Whitaker always is effecient, courteous and knowledgable...my service was performed in a timely fashion knowledgable...my service was performed in a timely fashion More

I dropped off my truck at the dealership on a Monday, informing the service writer that I needed it back no later than Thursday afternoon. After sitting at the dealership for a week and no one letting me informing the service writer that I needed it back no later than Thursday afternoon. After sitting at the dealership for a week and no one letting me know the status, I tried to reach the service department to see about the return of my truck. For two days, I could not get anyone in the service department to answer the phone or return a voicemail. I know people can get busy, but for no one to answer the phone or return a voicemail for two days is a bit much. I took the truck in for an emissions issue and when I finally just showed up to check on the status, I found my truck parked in front of the dealership. No one called to let me know it was apparently done. When I spoke to the service advisor, he informed me that they were not able to fix the emissions issue, and what they tried actually caused the A/C and the radio to quit working. Since they could not fix it, I had to take it elsewhere. More

from the moment I scheduled my service to the time I was transporte to pickup my vehicle. Outstanding. transporte to pickup my vehicle. Outstanding. More

I had a great experience with this visit to the Thunder Chrysler Dodge Jeep service dept. The staff was courteous and very knowledgeable. Chrysler Dodge Jeep service dept. The staff was courteous and very knowledgeable. More