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Thunder Chrysler Dodge Ram - Service Center

Bartow, FL

4.2
501 Reviews
Call Service Center (863) 533-0793

501 Reviews of Thunder Chrysler Dodge Ram - Service Center

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April 22, 2024

Great timely service, we go outa our way to visit Thunder Chrysler bc of the great service not found at other Polk County Dodge dealers. More

by smittyclyde87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fishburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Earp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Conklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Laverde, Noah Gunter, Jim Swearingen
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April 21, 2024

Thunder Chrysler Dodge Jeep Ram is the best they always take good care of us and the service is always great and the help is alway friendly and knowledgeable. More

by BKirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
services department employee
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April 18, 2024

Billy Wagle provided excellent service, finding the issue with my vehicle and having it corrected. More

by danielperry169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wagle
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April 17, 2024

Absolutely the best dealership I’ve dealt with buying a car and having my car serviced More

by pacejoshua5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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April 17, 2024

Service was excellent as always. And advisor was very informative and compassionate on service process. More

by qbell94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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April 17, 2024

I was not pleased at all with the tag team job performed on me by a salesman and business manager. I will never purchase a car from your dealership again and will spread my displeasure as possible. More

by deadfmorrison
Recommend Dealer
No
Employees Worked With
Kevin Williams
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Apr 18, 2024 -

Thunder Chrysler Dodge Jeep Ram responded

Mr. VanOrsdale, Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations. Our goal is to provide a transparent and straightforward process for all our customers, and we regret any inconvenience we may have caused. Regarding the issue with adding your son to the vehicle title, we understand your frustration. Unfortunately, due to state regulations, we are required to adhere to strict identification processes before making any changes to ownership documents. This is to ensure the security and legality of all transactions for our customers. Once your son obtains a valid state ID, he will be able to add his name to the title at the DMV. Our team is more than willing to provide any additional guidance or assistance you might need with this process once the appropriate identification is available. We value your business and would appreciate the opportunity to address any other concerns you might have. Please feel free to reach out to us directly at (863) 533-0793, and we would be happy to assist further. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.

April 16, 2024

Great experience at Thunder! I purchased a Jeep Gladiator and it was such an easy and quick process - I was amazed. The entire staff is awesome. More

by lsmith38
Recommend Dealer
Yes
Employees Worked With
Craig Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 14, 2024

I have 3 Dodge dealerships near my home and chose to drive all the way to Thunder. More

by td352004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
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April 12, 2024

Purchased some off-road lights and Windshield Defense, the service and pricing was great. The installation of the Windshield Defense was quick and well done. More

by RONUSAR77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Earp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hale, Tony Zammett and Mark Stroud
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April 11, 2024

Great place to bring your car. Friendly place and the sarge is a great show More

by Atlantis Innovations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Patton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stroud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Earp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Conklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vandesande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Laverde, Noah Gunter, Jim Swearingen
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