Thunder Chrysler Dodge Ram - Service Center
Bartow, FL
501 Reviews of Thunder Chrysler Dodge Ram - Service Center
My wife dropped the vehicle off for repairs at 8am, never got a call to let her know it was done so she left a message for the rep and he never called back. So at the end of the day she went to check on it got a call to let her know it was done so she left a message for the rep and he never called back. So at the end of the day she went to check on it since no call back and come to find out the part that was needed was never even there. So it set there all day and she was without a vehicle. They asked if she wanted to leave it overnight as the part should be there the next day. She chose not to and was told she would get a call. Never got a call so again, she called them and was told the part wasn’t even in this country. And now here we are two weeks later and still nothing. I understand that delays happen but the lack of communication is unreal. More
My dealership experience was great. Everyone was straightforward, knowledgeable, and courteous. I would definitely recommend. Everyone was straightforward, knowledgeable, and courteous. I would definitely recommend. More
Always very nice and courteous every time I visit. The Saturday I went was quit busy but the service advisor still showed excellent customer service. The Saturday I went was quit busy but the service advisor still showed excellent customer service. More
The problem that I had was not taken care of and trying to reach to answers was a failure. No one returned my call. I will have to just show up and see if I can get answers. Feels like I was exploited to t to reach to answers was a failure. No one returned my call. I will have to just show up and see if I can get answers. Feels like I was exploited to the tune of 200 dollars. Can not recommend going there for service. More
It was good atless they have fast workers there to get things done for you things done for you More
The service and attention at the dealership are always at the highest they go out of their way to help you and really take care of you they always take care of me and my car and I will return as I always do the highest they go out of their way to help you and really take care of you they always take care of me and my car and I will return as I always do I highly recommend them to everybody that I know More
I had an awesome experience at this dealership! From the sales associate to the finance rep the entire leasing process was seamless and the guys were so kind and helpful! I would definitely recomme From the sales associate to the finance rep the entire leasing process was seamless and the guys were so kind and helpful! I would definitely recommend this dealership and I will be using them in the future! More