Thunder Chrysler Dodge Ram - Service Center

Very poor service… lots of stress in service area. Suggested 4600 repair when it wouldn’t have solved problem. Went somewhere else a s got immediate service and fixed for 1800. Suggested 4600 repair when it wouldn’t have solved problem. Went somewhere else a s got immediate service and fixed for 1800. More

Was giving incorrect times for when service was to be finished. Waited over an hour longer after dropping off my truck and being told it would be done an hour earlier than I arrived. Told them I needed i finished. Waited over an hour longer after dropping off my truck and being told it would be done an hour earlier than I arrived. Told them I needed it no later than 4pm when I dropped it off, and while they expedited it after I arrived, I was late to work because of it. More

Excellent informative, listens, returned calling in timely matter kept me informed the whole process didn’t feel like just a number timely matter kept me informed the whole process didn’t feel like just a number More

i buy my truck there and service sucks i was shocked at the poor service,, No customer service at all the poor service,, No customer service at all More

Love Thunder. Will not go anywhere else ever again. Sarge is the man To help you out. Will not go anywhere else ever again. Sarge is the man To help you out. More

I love the customer service I received from Thunder since day one. I’m glad that I was in the neighborhood and decided to stop by for test drive and became a jeep family. day one. I’m glad that I was in the neighborhood and decided to stop by for test drive and became a jeep family. More

Buying a vehicle from these unethical thieves was agonizing. I will never buy a vehicle from here again agonizing. I will never buy a vehicle from here again More

Very nice staff, Anthony was awesome. Super responsive, explained everything. Informed me on what my car needs Super responsive, explained everything. Informed me on what my car needs More

Fabulous experience. Highly recommend! Always gets the service done in a timely manner. I wouldn't go anywhere else. Highly recommend! Always gets the service done in a timely manner. I wouldn't go anywhere else. More

My wife dropped the vehicle off for repairs at 8am, never got a call to let her know it was done so she left a message for the rep and he never called back. So at the end of the day she went to check on it got a call to let her know it was done so she left a message for the rep and he never called back. So at the end of the day she went to check on it since no call back and come to find out the part that was needed was never even there. So it set there all day and she was without a vehicle. They asked if she wanted to leave it overnight as the part should be there the next day. She chose not to and was told she would get a call. Never got a call so again, she called them and was told the part wasn’t even in this country. And now here we are two weeks later and still nothing. I understand that delays happen but the lack of communication is unreal. More