Thunder Chrysler Dodge Ram - Service Center

Very friendly and helpful. They always make you feel welcome and take care of your vehicle. They always make you feel welcome and take care of your vehicle. More

Fast service,courteousus, well executed, on time, very helpful ,job wad don't right the first time no need for a followup helpful ,job wad don't right the first time no need for a followup More

My experience at your dealerships stunk. ... I have been waiting for Maggie to get back with me to have in writing what she promised me at the end of my day.. I went to have all services done ... I have been waiting for Maggie to get back with me to have in writing what she promised me at the end of my day.. I went to have all services done that were needed for my Jeep Cherokee at the mileage it had on it... Not only weren't they done I got my car back filthy and as soon as I pulled out of the dealership the light that they were supposed to fix came back on.. still waiting to hear from Mr p her boss.. would not recommend this dealership to anyone More

Service department is somewhat lost. Lack of direct communication. No name listed for who you are leaving the message for. This srrvice department has gone down hill on the last year. Lack of direct communication. No name listed for who you are leaving the message for. This srrvice department has gone down hill on the last year. I now understand why service advisers left. I have dealt with Chysler dealerships at thos locatoon? sonce 2005, but seriously considering jumping ship. You asked, so I gave you an jonest answer. More

Really nice costumer service and they do their best to get you in a car get you in a car More

Bought out Chrysler and immediately have issues. Multiple warning lights. Took it into service. They fixed one part and didn’t address the others. Have to try and schedule additional services for th Multiple warning lights. Took it into service. They fixed one part and didn’t address the others. Have to try and schedule additional services for the problems they didn’t address. Service person said we never had a ticket created when we did and the service people argued about it in front of us. Thunder came highly recommended so we expected less issues right off the lot. More

I've used Thunder for several years. I have been pleased with the service I've received from Luis. I drive half way across the county to use thunder. I have been pleased with the service I've received from Luis. I drive half way across the county to use thunder. More

They have a bad habit of doing work to your car they are not authorized to do. Beware! They disassembled my engine per Chrysler requirements and wanted me to pay to have it reassembled. :( not authorized to do. Beware! They disassembled my engine per Chrysler requirements and wanted me to pay to have it reassembled. :( More

What happened at your dealership? New management? I loved your customer service in my previous visits. This one was terrible. I wasn’t heard. Instead of addressing my concerns, they w New management? I loved your customer service in my previous visits. This one was terrible. I wasn’t heard. Instead of addressing my concerns, they were busy trying to hoodwink me with inaccurate advice. I left with only an oil change bc it was more important to sell me things not needed than to address my concerns. Now I still need to visit another dealership, but it won’t be yours. More

Oil change took to much time (2. 5 HRS) compared to other vendors. Plus now have an Oil leak, since their work was done. 5 HRS) compared to other vendors. Plus now have an Oil leak, since their work was done. More