Thunder Chrysler Dodge Ram - Service Center

Damaged my left front hubcap on my Ram 3500 during tire rotation. Technician knew the hub cap was damaged but placed back on my truck. I caught the issue on road trip day after dealer serviced my vehicle. rotation. Technician knew the hub cap was damaged but placed back on my truck. I caught the issue on road trip day after dealer serviced my vehicle. More

The sales team was very helpful thank you for everything. We appreciate this dealer and team. We appreciate this dealer and team. More

Communication is absolutely horrible. They were only suppose to keep my vehicle for the day to put a new seatbelt fastener in which had to be ordered so this was the second appointment. They were only suppose to keep my vehicle for the day to put a new seatbelt fastener in which had to be ordered so this was the second appointment. They kept the vehicle over night and did not return any of my calls to get a status on my car. The next morning I tried again and left a message, which was not returned. I then called a spoke to the new car sales manager and he said he would check on the status of my car. A short time later I received a call from the service department advising my vehicle would be done by 6 pm. The service department here is a joke and I will not use them again. This is the third time I have had a problem with them. I thought they would improve, that is not the case. Avoid this service department and go else where! More

The dealership is awesome. Everyone we encounter from sales to service or great very customer oriented and made sure all of our wants or met. Everyone we encounter from sales to service or great very customer oriented and made sure all of our wants or met. More

Superior customer service and care is what they do, expert and professional attention for those looking for the best. Ask Luis Peña........he knows! expert and professional attention for those looking for the best. Ask Luis Peña........he knows! More

Shop often ran with skeleton crew, always takes over a week to even diagnose your vehicle week to even diagnose your vehicle More

They always try their best to accommodate your schedule needs! Louis also is very good at his job! needs! Louis also is very good at his job! More

Very professional and great personality. Everyone had a smile on their face and spoke back to you. Everyone had a smile on their face and spoke back to you. More

Friendly service people. Knowledgeable service writers that address the concerns of the customer and fix the problem. Knowledgeable service writers that address the concerns of the customer and fix the problem. More