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Thunder Chrysler Dodge Ram - Service Center
Bartow, FL
478 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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478 Reviews of Thunder Chrysler Dodge Ram - Service Center
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November 13, 2024
I explained to the customer service person that I wanted both of my tires back behind my truck. They did not mount the ones I told him to and it seemed to me. They were gonna keep my good tires. I had to go both of my tires back behind my truck. They did not mount the ones I told him to and it seemed to me. They were gonna keep my good tires. I had to go twice to try to go pick them up, and noticed the tire that was on my rim had so much wear that I have to swap it out with the ones they tried to keep More
by estrada.javier24
Verified CustomerEmployees Worked With
Angel
November 12, 2024
There were challenges throughout the course of my visit and even after. I will say though that the corrective actions were very acceptable. I am giving this a 3 because my repair was covered under my warra and even after. I will say though that the corrective actions were very acceptable. I am giving this a 3 because my repair was covered under my warranty. However, my personal credit card was charged not once but twice. The first charge was refunded. However, calls have not been returned to deal with the second charge. This is a $400+ charge on my credit card. More
by ridley6988
Employees Worked With
Service Dept
November 11, 2024
I've gone about four times already for the same issue and it's still not resolved. I waited over 2 hours just to be told another part has to be ordered because they still are not quite sure what's causing my it's still not resolved. I waited over 2 hours just to be told another part has to be ordered because they still are not quite sure what's causing my issue. I'm currently not pleased at all with the service. More
by leo
Employees Worked With
It was in service department
November 07, 2024
Always friendly, professional, and treat my husband and I with the up most respect. They always help us and take the time to answer all of our questions. Thank you!! I with the up most respect. They always help us and take the time to answer all of our questions. Thank you!! More
by donelle.victoria
Employees Worked With
Service dept
November 06, 2024
Advisor was very good. My morning started bad due to my car. However, I was taken good care of. Plus I received a courtesy ride to work. My morning started bad due to my car. However, I was taken good care of. Plus I received a courtesy ride to work. More
by dannera813
Employees Worked With
Don't remember
November 06, 2024
Always helpful and informative about the maintenance of my vehicle. I trust the service provided by Thunder’s service department. my vehicle. I trust the service provided by Thunder’s service department. More
by LizJustiss74
