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Thunder Chrysler Dodge Ram - Service Center
Bartow, FL
477 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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477 Reviews of Thunder Chrysler Dodge Ram - Service Center
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November 12, 2024
There were challenges throughout the course of my visit and even after. I will say though that the corrective actions were very acceptable. I am giving this a 3 because my repair was covered under my warra and even after. I will say though that the corrective actions were very acceptable. I am giving this a 3 because my repair was covered under my warranty. However, my personal credit card was charged not once but twice. The first charge was refunded. However, calls have not been returned to deal with the second charge. This is a $400+ charge on my credit card. More
by ridley6988
Verified CustomerEmployees Worked With
Service Dept
November 11, 2024
I've gone about four times already for the same issue and it's still not resolved. I waited over 2 hours just to be told another part has to be ordered because they still are not quite sure what's causing my it's still not resolved. I waited over 2 hours just to be told another part has to be ordered because they still are not quite sure what's causing my issue. I'm currently not pleased at all with the service. More
by leo
Employees Worked With
It was in service department
November 07, 2024
Always friendly, professional, and treat my husband and I with the up most respect. They always help us and take the time to answer all of our questions. Thank you!! I with the up most respect. They always help us and take the time to answer all of our questions. Thank you!! More
by donelle.victoria
Employees Worked With
Service dept
November 06, 2024
Advisor was very good. My morning started bad due to my car. However, I was taken good care of. Plus I received a courtesy ride to work. My morning started bad due to my car. However, I was taken good care of. Plus I received a courtesy ride to work. More
by dannera813
Employees Worked With
Don't remember
November 06, 2024
Always helpful and informative about the maintenance of my vehicle. I trust the service provided by Thunder’s service department. my vehicle. I trust the service provided by Thunder’s service department. More
by LizJustiss74
November 02, 2024
Arrived at 8;40 am for my first oil change for my Cherokee. They took it right in and I went and sat in the spacious lounge. It wasn’t till about 10:30 that the service guy said it coming out now. Af Cherokee. They took it right in and I went and sat in the spacious lounge. It wasn’t till about 10:30 that the service guy said it coming out now. After paying I go to get in and I had to remove the plastic and the paper on the floor myself. No trash can so I had to go back inside to throw it away. I started it up and the first thing I noticed is they didn’t add air to the tires. Great. Thanks. Guess I’ll try another place for my regular oil changes. More
by landsharkguy
Employees Worked With
Service department
