Thrifty Car Sales Westfield
Westfield, MA
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worst dealership around! Unprofessional owner screamed at me when I brought my car in for the same problem over a 4 month period and wanted it fixed since it came off their lo Unprofessional owner screamed at me when I brought my car in for the same problem over a 4 month period and wanted it fixed since it came off their lot like that. Save your money and go to a real dealership More
Best quality vehicle for the best price I have been on and off searching for a vehicle for months now. I wasn't sure what I wanted and really didn't want to get into another loan. Once my me I have been on and off searching for a vehicle for months now. I wasn't sure what I wanted and really didn't want to get into another loan. Once my mechanic told me that I would need almost a thousand dollars to repair my old Chevy I decided to just put that money towards a new car. Darren helped me find the perfect car after about six different test drives. He was very patient and not the least bit pushy. He was an absolute pleasure to do business with. I feel in love with my new 2012 Ford Fusion, it had less than 30k miles so it still felt like a brand new car. I have already sent my brother and my father to Thrifty in Westfield to buy their vehicles and the best part was Thrifty sent me two referrals checks for a $100 each! Thanks again to the whole staff over in Westfield, I had a great experience. More
THRIFTY??? More like "SHIFTY" AUTO SALES After THRIFTY??? More like "SHIFTY" AUTO SALES After having an horrific experience with Thrify's post-sale communications, I checked on-line to see if I wa THRIFTY??? More like "SHIFTY" AUTO SALES After having an horrific experience with Thrify's post-sale communications, I checked on-line to see if I was alone. I can see that Thrifty's reputation is fairly uniform as being the SHIFTY business model I experienced. No need to go on and on about my personal details, but suffice it to say I'm stuck with a lemon......they know they stuck me with a lemon......they won't return my calls......alot of run around.......I'll never do business with them again.....I'll tell as many people as I can tell about their SHIFTY business practices......and NO, I HAVE AFFILIATION WITH ANOTHER DEALERSHIP.....and likely neither did the previous reviewer that SHIFTY responded to on here! More
Responder to an ad on Autobuyer for a 2011 Sonata. Car was very nice and the process went very smooth. They seemed to care about my time and answered all my questions. Thanks for a job well done. was very nice and the process went very smooth. They seemed to care about my time and answered all my questions. Thanks for a job well done. More
Absolute terrible experience shopping from Thrifty. Their so called Thrifty Certified Vehicle Program is a complete farse. They have no after purchase service whatsoever and will do nothing but string you ar so called Thrifty Certified Vehicle Program is a complete farse. They have no after purchase service whatsoever and will do nothing but string you around for any problems you have with the vehicle down the line. No call backs, no post sale service. Terrible experience, I would recommend anyone to skip this dealership and shop elsewhere. More
Terrible absolutely terrible service. Called more than 5 times because the car needed repairs and no one ever calls back. No one knows what's going on. Got my car with a chip in the windshield, cracked sign times because the car needed repairs and no one ever calls back. No one knows what's going on. Got my car with a chip in the windshield, cracked signal light, stuck break pad, nicks and dings every where about a month ago now and i'm still getting a run around. Wonder why i'm pissed. I wouldn't recommend this place to anyone! More
Got a great car at a good price. Dealt with Bruce over the phone and arrived at dealership to do the paperwork. Efficient, friendly service. A great team. the phone and arrived at dealership to do the paperwork. Efficient, friendly service. A great team. More
I went to the Thrifty in Westfield and was very happy with how helpful and friendly everyone there was. I got a great vehicle at a great price! My father has also been looking for a car and I will defina with how helpful and friendly everyone there was. I got a great vehicle at a great price! My father has also been looking for a car and I will definately recommend here. Thank you again! More
Everything seemed great at first. They salesman were very helpful and friendly, but everything changed after they had my money. When i showed up to pick up my car three days later, the salesman didnt e very helpful and friendly, but everything changed after they had my money. When i showed up to pick up my car three days later, the salesman didnt even act as if he knew me. That was when i realized I was in trougble and they were your typical used car dealer that people always talk about. The car I bought there even had a clean car fax report. Come to find out it had been in a bad accident and whoever fixed it, must have been thrifty because it never showed on car fax, did a total hack job. The paint is peeling off of it. They also sold me the extended warranty, which apparently doesnt cover paint. Thanks for ripping me off thrifty. Now I have to pay to have the car painted, and it wasn't like this was an old car. It was an 06 ford fusion with on 15,000 miles on it More
thrifty is not a place in my own opinion to do business with, they have a poor sales staff that that seems to pride in procrastination with your time,and loves to hang up on customers with unfortunate cred with, they have a poor sales staff that that seems to pride in procrastination with your time,and loves to hang up on customers with unfortunate credit scores and that complain about there sales ethic.and get told that they are done doing business with people who do have complaints. I have no doubt that thrifty has worked well with top credit score customers, But I have learned of so many that have been let down...so good luck with nothing more than a small car lot,that has the same volume and customer satisfaction as chopshop carlot. More