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Thrifty Car Sales Westfield

Westfield, MA

4.6
64 Reviews

300 East Main Street

Westfield, MA

01085

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Showing 64 reviews

March 04, 2024

Made the whole process easy. The entire experience was fast and exciting and definitely knew their their stuff More

by jensenjoshua20
Recommend Dealer
Yes
Employees Worked With
Michael Dubour
February 28, 2024

Whole family has purchased a car through them. Working with Mike was extremely easy and painless. No pressure to purchase, and upfront about each step of the process. More

by mparent12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Dubour
February 27, 2024

Came to thrifty looking for a car, Mike Dubour made the process fast, easy and exciting! More

by rebeccaxkeller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dubour
September 11, 2023

Great experience, I worked with Mike Dubour, and he got me a great payment and great deal. I would recommend them to my friends and family, this is the 3rd car we've purchased from them. More

by Bill Gilman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dubour
March 02, 2023

The owner tried high pressure sales tactics. He said the list price was incorrect and that he was going to raise it by $2000 and that I had until 7 o’clock that night to make a deal otherwise th More

by CM
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
NA
December 12, 2022

Terrible, lying, dealership. Taking to small claims. They don't want to give my money I paid to fix the car I just purchased More

by Kim
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Mike and Bruce
Dec 12, 2022 -

Thrifty Car Sales Westfield responded

Kim, How are we lying? You agreed to an amount to have your vehicle fixed at a different location to save you the trip to the dealership. THESE ARE YOUR Words "I'm only going to ask this one time even though I'm still out $230.00 which is completely unfair, If you can mail me a check for $300.00 dollars I will not go forward with small claims. " We agreed to a number, and you are changing it on me so I'm the bad guy? How does that work? Please be advised that we have no issue with going to court. Courts are usually very levelheaded and understand the law as well take in consideration that you agreed to something and are trying to change an amount. For the additional amount that you are requesting normally we would make a business decision not to have to deal with going to court / wasting time and money and just pay the amount and move forward. Since we already paid to have it repaired at our service facility, they would have redone the job for free to the dealership however you stated that you were not bringing it back. We agreed that we would pay $260. I feel that it is completely unfair that you will slander us after agreeing to something and now want to change it. If it is worth your time and to go to court that is fine. We will have no issue about defending our position. If in the next few days you would like me to prepare the check for the agreed amount of $260 please let me know.

December 02, 2020

I went to see if I could purchase a car I never bought one before. Good thing I went to Thrifty Car Sales they were able to Keep my payments right were I needed to be.I worked with Mike Dubour he was grea More

by July 4th Baby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dubour
August 15, 2019

Loyal customer I have purchased several vehicles from Mike Dubour and have had a great experience everytime. He goes out of his way to make the process go smooth and More

by Karey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dubour
February 14, 2019

Go to Thrifty Westfield! If you want to shop for a car without that "ugh, car shopping" feeling: you should be shopping here. Mike sold me my car following a few experiences More

by Beth M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Bruce
January 12, 2019

Great service and atmosphere We stopped in to see a car we saw on line, We worked with Mike Dubour, he was friendly and after the test drive, we bought it. Mike helped us with eve More

by 2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dubour
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