Three-Way Chevrolet Cadillac
Bakersfield, CA
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582 Reviews of Three-Way Chevrolet Cadillac
Hunter with 3 Way Chevroleet Bakersfield is a great service helper… Ive always used math as my service department helper, and want to thank both of them for always taking great care of me service helper… Ive always used math as my service department helper, and want to thank both of them for always taking great care of me More
This was the best service experience I have ever had at a Chevy dealership. I arrived at Three-Way in a partially disabled Silverado 3500 with a large truck camper loaded in the back. I was a thousand miles Chevy dealership. I arrived at Three-Way in a partially disabled Silverado 3500 with a large truck camper loaded in the back. I was a thousand miles from home and needed help. There I had the good fortune of meeting Juanita Henry, who showed genuine empathy and went out of her way to understand the problem and get me help. She was able to fit me on the schedule that same day, connecting me with Nicolas who diagnosed the problem in less than a minute. Three-Way had all the necessary parts in stock, enabling Nicolas to begin the repair that afternoon. By the next morning, I had a working truck again with an engine that seemed cleaner than when it arrived. I got the feeling that Nicolas went the extra mile to do a great job. Juanita and Nicolas made Three-Way look great. Their professionalism combined with a genuine concern for me and my situation really stood out. Other aspects of the experience stood out as well. Three-Way's grounds were pristine, with beautiful new cars in neat rows everywhere. Even their shuttle service was top notch, with great drivers and a notification system that allowed me to request rides to and from the dealership using a text-based system that couldn't have been easier to use. This is how every dealership should be run! It's never fun to limp into a dealership needing a repair in the middle of a vacation, but from the moment I started talking with Juanita I just got the sense that Three-Way was going to take care of me—and you did. Thank you. I am grateful. More
My family and I were heading to San Diego, for a family vacation. We suddenly started having car problems. We were about 5 hours away from home, stressed and exhausted we were fortunate enough to have Hunt vacation. We suddenly started having car problems. We were about 5 hours away from home, stressed and exhausted we were fortunate enough to have Hunter as our service manager. I must say Three way is very lucky to have Hunter on their team as he is an asset to any organization. More
A terrific new approach to selling cars/trucks. Gone are the days of high-pressure salesman ship, using the old, "I want to introduce the manager, so he can explain our situation trick". You will b Gone are the days of high-pressure salesman ship, using the old, "I want to introduce the manager, so he can explain our situation trick". You will be surprised to see what happens when you use a little sincerity and honesty in your approach to selling will lead to with customer satisfaction and appreciation. Thanks Jody at 3-Way Chevrolet. More
Excellent customer service from Jaime Rubalcava made sure recalls I had on my vehicle we addressed as well as the oil change I was there for in a timely manner. recalls I had on my vehicle we addressed as well as the oil change I was there for in a timely manner. More