Three Rivers Chrysler Jeep Dodge Llc

I came in with an issue with my radio in my Jeep Wrangler. I also got my Jeep inspected and my radio was ordered to be installed another day. When it came in got a call with an appointment. Got it i Wrangler. I also got my Jeep inspected and my radio was ordered to be installed another day. When it came in got a call with an appointment. Got it installed and the technician and dealership did a great job. More

The Service Department always provides excellent service. Frank and Mike are the best! I would definitely recommend 3 Rivers. Frank and Mike are the best! I would definitely recommend 3 Rivers. More

Given a small rental car from Enterprise. I arrived early at 8:30am that’s when my “rental” vehicle would be there: I waited almost an hour and they brought be this crap Toyota small front wh I arrived early at 8:30am that’s when my “rental” vehicle would be there: I waited almost an hour and they brought be this crap Toyota small front wheel drive vehicle and wanted $50 but was refundable . Why was I not given a loaner vehicle off the lot? I drive a big Jeep with 4 WD heated seats nice package . I get this crap vehicle , waited too long for enterprise and no one cared : at no fault of my own there were 2 recalls that took most of the day: I was supposed to go to work that day (reason for needing a vehicle) but waited about a hour and that was too late for me to go. All the vehicles on the lot and no one available for me to go to work. I’ve not had many good experiences here: had an oil change coupon and I had to go back and have bill adjusted : I gave them the coupons up front . They just don’t seem to care about their customer . More

I had a great experience- Chaz was an exceptional salesperson who was knowledgeable and friendly but not pushy. They went above and beyond to help me get my new vehicle. salesperson who was knowledgeable and friendly but not pushy. They went above and beyond to help me get my new vehicle. More

They are always very nice and helpful! I don’t have anything bad to say. My batteries died on a Friday night and they had me up and running Tuesday morning I don’t have anything bad to say. My batteries died on a Friday night and they had me up and running Tuesday morning More

2019 Gr Cherokee Recall parts were not available when we showed up for our appointment. Made an offer on Grand Cherokee V 8 2022 but were unable to agree. General Manager wasn’t interested. showed up for our appointment. Made an offer on Grand Cherokee V 8 2022 but were unable to agree. General Manager wasn’t interested. More

Great dealership with friendly staff, fair pricing, smooth process, and excellent customer service throughout experience smooth process, and excellent customer service throughout experience More

The service department and overall customer service at this Jeep dealership is very bad. Repairs often take longer than expected. Parts are ordered and delivered at a slow pace. I’ve been to other brand d this Jeep dealership is very bad. Repairs often take longer than expected. Parts are ordered and delivered at a slow pace. I’ve been to other brand dealerships and they order and get parts overnight and take care of your issue right away. They need to be ready for quick repairs when they sell such a product that will require a lot of service needs. My jeep was serviced under warranty 5 times before 45,000 miles. No newer vehicle should have issues like that. There have been 2 separate times I have taken my vehicle in for service, and the problem was not corrected. I then had to return and insist they fix the issue. It may be a lack of detail or overall laziness. Whatever you want to call it it’s unacceptable. More

Walt in service, is great. He understands your frustrations and goes out of his way to keep you informed on the progress of your repair. He understands your frustrations and goes out of his way to keep you informed on the progress of your repair. More

Been dealing with these folks for a number of years and service has always been top notch. Jim and Sahar are the go to if you need great and attentive service! Thanks a bunch to you both service has always been top notch. Jim and Sahar are the go to if you need great and attentive service! Thanks a bunch to you both More