Three County Volkswagen - Service Center
Lyndhurst, NJ
1,785 Reviews of Three County Volkswagen - Service Center
The only dealer I go to for service There are other VW dealers close to my home, and though they may be more convenient, I know that the level of service that I will receive at them is s There are other VW dealers close to my home, and though they may be more convenient, I know that the level of service that I will receive at them is subpar in comparison to the experience I know I will have at Three County. Always honest, friendly, and accommodating, I appreciate the service team at this dealership immensely. No one wants to have car trouble, but when it inevitably happens (curse you Route 21 potholes!), it's great knowing that you'll be taken care of with honesty - and during these crazy times - safety. I was pleased to see all of the safety measures in place in the service department (everyone wearing face coverings, partitions between customers and the service team, reminders for social distancing and plenty of hand sanitizer), as it's comforting to know they care about their team as well as their customers. And though everyone's faces are covered by masks, the smiles were still evident. Thanks for being consistently awesome! And Greg, thanks for always helping me out. More
Missed Info Received a quote for a maintenance job, was later told while they were doing the job that the job would cost 2k more. I was still charged for the init Received a quote for a maintenance job, was later told while they were doing the job that the job would cost 2k more. I was still charged for the initial job. More
I had a good experience having my daughters oil change and check up on her 2013 Volkswagen Beetle we just purchased for her! Very Nice customer service and a very convenient location for me. I will be bac and check up on her 2013 Volkswagen Beetle we just purchased for her! Very Nice customer service and a very convenient location for me. I will be back! thank you! More
I was Greeted upon my arrival, work to be performed, time it would take to complete the work was explained to me and the associated costs. Very professional. it would take to complete the work was explained to me and the associated costs. Very professional. More
Great experience My car came in for service due to the airbag light being on. When I dropped off my car I was greeted nicely. Mike assisted me and provided excellent My car came in for service due to the airbag light being on. When I dropped off my car I was greeted nicely. Mike assisted me and provided excellent customer service. He answered all questions I had and went above and beyond to ensure I was a satisfied customer. Great professionalism! I would highly recommend Three County Volkswagen. More
Good services! I bought a brand new VW Jetta at Three County Volkswagen in year of 2003. They have been providing good service on every visit since then. I bought a brand new VW Jetta at Three County Volkswagen in year of 2003. They have been providing good service on every visit since then. More
First class in all respects My car was being serviced for a clogged a/c drainage vent and the service tech called to let me know that two of our tires were dangerously low on tre My car was being serviced for a clogged a/c drainage vent and the service tech called to let me know that two of our tires were dangerously low on tread; he asked for and received our approval to order replacements while the car was in the shop. More
Good service in a timely manner TCV has pleasant, knowledgeable, employees working at reception and in the service area. Gregg gives clear info regarding pricing while answering all TCV has pleasant, knowledgeable, employees working at reception and in the service area. Gregg gives clear info regarding pricing while answering all questions. Good place! More
I had a ver pleasant experience at this location; thanks to the team member Mike. He provided relevant information and answered all my questions promptly. Would highly recommend this place. to the team member Mike. He provided relevant information and answered all my questions promptly. Would highly recommend this place. More
Probably the best car service experience I’ve ever received. Mike was friendly and knowledgeable, transparent about the quote and pricing, and got the car back to me same day (and even arranged transp received. Mike was friendly and knowledgeable, transparent about the quote and pricing, and got the car back to me same day (and even arranged transportation to and from the dealership.) This is the only place I’ll bring my car for service from now on. More