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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,782 Reviews

1,782 Reviews of Three County Volkswagen - Service Center

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December 10, 2020

Great service! Contacted me when I needed to be. And provided very quick service. Appreciated the courtesy call after booking the service appt. thank you More

by STINEM095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

Best device dept. around .. Matt , Greg and Toni are amazing ..friendly ,attentive .. caring .. service dept is kept super clean .. especially during these times.. I will return More

by AMIELYNN1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

The service is always amazing and the employees are professional and nice. Every time that I go into the Volkswagen dealer I have never had any issues. More

by KEHAGIASHILDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

Service department was excellent as always. The issue was taken care of and a part that was need and ordered. Service was very quick and easy. Thank you!!! More

by youda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2020

I came in for the annual oil changes. He explained all services process. Everything was smooth and professional. Friendly workers, good service. Thank you for everything. More

by kutayakyuz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
November 30, 2020

For all the years I have been a customer here, I have always received great service and will continue to be a customer for years to come More

by Jimmy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2020

Took care of my issue right away. They even checked in on the weekend to ensure I was not having any additional problems with the vehicle. More

by D_VENEZIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

Always prompt professional service whenever I bring my tdi Jetta sport wagon in for service. The dynamic trio of Matt, Greg and Toni Ann ensure that my service appointment is done right the first time. More

by FRANKLAVIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Ann
November 26, 2020

Excellent!!! Greg & Matt always will work with you the best they can to help you out!!! The Service was always very good, this is our second vehicle from them. Toni also is very excellent!!! More

by MsVersace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2020

Service was great, but you guys killed me on Labor, what was supposed to be a 2 day service, turned into 6 days. Everyone in the Volkswagen community was outraged that I was charged over 2 grand for the wor More

by DLANOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Three County Volkswagen responded

Thank you for your review. We greatly appreciate your feedback. The repairs you had done do take some time. The Technician doing the repairs was being very through on your vehicle, which took more time. When the repairs involve a drivability issue and oil leak, I would rather the repairs be completed correctly than quickly. We do appreciate your years of business with us. Glad we were able to provide a discount to this repair as well as provide a no cost loaner car to you while car was being repairs. i do thank you for your business. Please stay well! Matt - Three County Volkswagen Service and Parts Director,.

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