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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,782 Reviews

1,782 Reviews of Three County Volkswagen - Service Center

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December 29, 2020

Service was great. Everyone was professional. I was told exactly how much it would cost before the work was performed. I couldn't ask for a better experience. More

by CHEWNING.ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2020

Very nice and welcoming from the start. Explained the service process thoroughly. Great communication. Was told what was needed to be done on my vehicle at the end. Perfect service overall. More

by jsal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2020

Our experience was so great. Service was so helpful and very professional. I always deal with Gregory and the service is great. Very friendly and always make sure everything is done right. More

by RONJOYRAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

Fixed the remote starter problem in a reasonable amount of time in this Pandemic situation. I am completely satisfied with the service people in terms of customer service. More

by REDDYV01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

Absolutely fantastic team to work with! Service dept contacts were respectful and quick to reply to calls. Technicians were very knowledgeable and quick to help! More

by BOB.BEATON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose (JC) - technician
December 21, 2020

Greg in the Service Dept was great. Kept me informed and was attentive throughout a long visit. I appreciate the precautions taken during the Pandemic, as well. More

by JIMBINDER17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2020

I went in for an oil change and general maintenance. They always provide excellent service. They explained everything before doing any work. This is a great dealership. More

by HENRY95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2020

We took the car to the dealer to fix it , but the car was there for one week and when they called me to go pick up the car it came out worse it didnt want to turn on , when we left the car there it never had More

by MIGUEL21EB
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
124 Jose Briones
Dec 18, 2020 -

Three County Volkswagen responded

Thank you for your review. Someone will reach out to you. Thank you. Please stay well! Matt - Three County Volkswagen Service and Parts Director.

Dec 19, 2020 -

MIGUEL21EB responded

I will be waiting for the call ,and if more pieces or damages happen to the car you will be responsible for it , if not i will go personal and talk thank you .

December 16, 2020

The service department was very professional and friendly. They make sure you have everything you need and explain the work that was done and advice you what you need forward. I would highly recomme More

by RONJOYRAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

Greg in the service department was very helpful, pleasant and knowledgeable. Shuttle service was great option offered to us. It is always a pleasure coming here for service. More

by Catnvic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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