Three County Volkswagen - Service Center
Lyndhurst, NJ
1,775 Reviews of Three County Volkswagen - Service Center
Really excellent customer service from start to finish. Didn't have to leave te house to have service completed. Didn't have to leave te house to have service completed. More
The problems were outlined in an understandable manner, and I, for medical reasons, had been unable to drive the car for a year. The repairs were in line with the possibilities that I had expected along w and I, for medical reasons, had been unable to drive the car for a year. The repairs were in line with the possibilities that I had expected along with the normal servicing. This included two factory recalls that had been waiting for parts at the time the medical condition arrived. The car drove more smoothly on the return trip than it did when I brought it in. I also received a ride home because it was apparent that the wait for the car was going to be long. The price was good, and it was dealer prices. It was worth it because the car is crucial to my making a living and the important thing is that I not get stranded. More
Employees went above and beyond - I have been a VW customer for a number of years and have never experienced customer service like I have at Three County VW. My experience last week with the team was customer for a number of years and have never experienced customer service like I have at Three County VW. My experience last week with the team was beyond amazing. More
I’ve been bringing my VW to ThreeCounty since 2018 always been happy.. until this time I brought my car in for annual service. They rotated the tires too when I got home I notice there was a bubble in my t been happy.. until this time I brought my car in for annual service. They rotated the tires too when I got home I notice there was a bubble in my tire which wasn’t there when I brought the car in. I went back the next day and the service guy said I could leave it the way it is or get a new tire.. $308.00 later. I feel I was taken advantage of not only for the price. But the fact the tire wasn’t damaged when I brought it in.. More
The management in the service department and all there staff are polite. As well as very informative and keeps you abreast on what’s going on with your car. Also Matt in the service department explains t staff are polite. As well as very informative and keeps you abreast on what’s going on with your car. Also Matt in the service department explains to you everything there are doing to your car step by step. Overall I trust in what they say and do to my car. More
Delivered as promised! The service was excellent and the repairs were done in a timely manner. The service was excellent and the repairs were done in a timely manner. More
The employees who I dealt with were very courteous, knowledgeable, caring, and helpful. They took the time to answer all my questions. knowledgeable, caring, and helpful. They took the time to answer all my questions. More
Service department is always great! ! Routine oil change was done promptly and they kept me advised with updates ! Routine oil change was done promptly and they kept me advised with updates More
I purchased 3 cars through these guys and they are great when it comes to service. when it comes to service. More
They supposed to respect all discount and …. When they finish work …..they change and say not use discount together …. They try to make money with needs of costumer…. And I don’t think is fair… When they finish work …..they change and say not use discount together …. They try to make money with needs of costumer…. And I don’t think is fair…. Really upset with then…. And after they work in my car is missing one of the caps on my tire and they say they didn’t work in the area …. They are full of xxxx …. By the phone they told me they fixed….. sorry but i really upset with type of work ….. More