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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,775 Reviews

1,775 Reviews of Three County Volkswagen - Service Center

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April 12, 2022

Really excellent customer service from start to finish. Didn't have to leave te house to have service completed. More

by ALLY.HIRSCHLAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2022

The problems were outlined in an understandable manner, and I, for medical reasons, had been unable to drive the car for a year. The repairs were in line with the possibilities that I had expected along w More

by CCW0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2022

Employees went above and beyond - I have been a VW customer for a number of years and have never experienced customer service like I have at Three County VW. My experience last week with the team was More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2022

I’ve been bringing my VW to ThreeCounty since 2018 always been happy.. until this time I brought my car in for annual service. They rotated the tires too when I got home I notice there was a bubble in my t More

by BUGNME62980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Kuczek
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2022

The management in the service department and all there staff are polite. As well as very informative and keeps you abreast on what’s going on with your car. Also Matt in the service department explains t More

by MAXIMINAMERRITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2022

Delivered as promised! The service was excellent and the repairs were done in a timely manner. More

by THOMPSON2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2022

The employees who I dealt with were very courteous, knowledgeable, caring, and helpful. They took the time to answer all my questions. More

by MVNEAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2022

Service department is always great! ! Routine oil change was done promptly and they kept me advised with updates More

by SUSANP8012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

I purchased 3 cars through these guys and they are great when it comes to service. More

by legendbikesusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory
March 30, 2022

They supposed to respect all discount and …. When they finish work …..they change and say not use discount together …. They try to make money with needs of costumer…. And I don’t think is fair… More

by DELIA Gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Kuczek
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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