Three County Volkswagen - Service Center
Lyndhurst, NJ
1,774 Reviews of Three County Volkswagen - Service Center
Profesional gentleman helping explain very good organized clear know what they doing friendly respectful smiles clear know what they doing friendly respectful smiles More
The dealership is professional, courteous and reliable. The service technicians explain what needs to be done and why. Services and repairs are completed in a timely manner. The service technicians explain what needs to be done and why. Services and repairs are completed in a timely manner. More
Left my car on Friday for a service check. They stated there was nothing wrong the vehicle and the car was picked up on Saturday. Sunday we noticed puddles on our driveway and when we popped They stated there was nothing wrong the vehicle and the car was picked up on Saturday. Sunday we noticed puddles on our driveway and when we popped the hood we noticed the tech left a pressure gauge tool attached to my car and forgot to put back the engine cover and filter cover. We were never contacted about it, I had to reach out to them and when I did the rep stated the car was safe to drive. When I started to drive, the car started to leak an insane amount of gas. My car was not safe to drive and I’m horrified at the fact that they claimed it was. I could have hurt others or myself. After they towed the car and inspected it the second time around, they “found” a leak. They provided me an estimate of $2175.09 to fix the leak they found that they didn’t find the first time and breaks. I usually don’t write surveys but this experience really shook me. I am writing because I feel it is important for them to implement a strict guideline on how a car should be returned back to a customer. I hope what happened to me was the first time an incident like this occurred and the last time. If not, then next time, something much worse can happen. More
Left my car on Friday for a service check. They stated there was nothing wrong the vehicle and the car was picked up on Saturday. Sunday we noticed puddles on our driveway and when we popped They stated there was nothing wrong the vehicle and the car was picked up on Saturday. Sunday we noticed puddles on our driveway and when we popped the hood we noticed the tech left a pressure gauge tool attached to my car and forgot to put back the engine cover and filter cover. We were never contacted about it, I had to reach out to them and when I did the rep stated the car was safe to drive. When I started to drive, the car started to leak an insane amount of gas. My car was not safe to drive and I’m horrified at the fact that they claimed it was. I could have hurt others or myself. After they towed the car and inspected it the second time around, they “found” a leak. They provided me an estimate of $2175.09 to fix the leak they found that they didn’t find the first time and breaks. I usually don’t write surveys but this experience really shook me. I am writing because I feel it is important for them to implement a strict guideline on how a car should be returned back to a customer. I hope what happened to me was the first time an incident like this occurred and the last time. If not, then next time something much worse can happen. More
I didn’t purchase my vehicle at three county Volkswagen but i really like their service department so I only take it there can really say that is one of the best but i really like their service department so I only take it there can really say that is one of the best More
Just the great service one can or would expect from family Terrific service at reansonable ratr family Terrific service at reansonable ratr More
Excellent service and friendly staff. Always have great results when needed. I will go back.there if I need another service and recommend them always. Always have great results when needed. I will go back.there if I need another service and recommend them always. More
Exceptional service, accommodating, professional and knowledgeable Staff, all around a great place for car service. knowledgeable Staff, all around a great place for car service. More
The service department is outstanding! Greg has always been very thorough in his explanations and a pleasure to deal with. Greg has always been very thorough in his explanations and a pleasure to deal with. More