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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,774 Reviews

1,774 Reviews of Three County Volkswagen - Service Center

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October 13, 2022

I am very happy and pleased by the service department at Three county VW. Timely completion of service, car was washed and cleaned, friendly staff. More

by Yogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

My experience at the dealership was amazing. Dropped car off for service and got it back running better than ever. They even had it cleaned. Working with Greg was great. He kept me posted the en More

by VSAN331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2022

Thank you to find the best mood and tune to take care of my car! More

by Evpator91
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2022

Always on time with appointment very friendly people and always happy to help when possible More

by BARROQUEIROANTHONY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

Very helpful and knowledgeable, always ready with an appointment and timely service very pleased. Thanks More

by jcarrano8005
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

I believe it was Ernest who "helped" me at service, I wish i would have gotten his name. When I made the appointment I requested that it was pick up and drop off and I lived in Rutherford, the woman told More

by NICOLER77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest Navas
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

I believe it was Ernest who "helped" me at service, I wish i would have gotten his name. When I made the appointment I requested that it was pick up and drop off and I lived in Rutherford, the woman told More

by NICOLER77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest Navas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Three County Volkswagen responded

Thank you for leaving us a review. I apologize to you for any inconvenience that had occurred during your last visit. The person that been helping you was unaware of the need for you to be picked up with your vehicle. The driver that went to pick you up was also not the same driver that had drop you off earlier. There was a bit of confusion with the need to use your vehicle to pick you up, as that is not what we normally do. For future visits, please let is pick up your vehicle from your home, and deliver when done. That is our Valet Service. This way you do not need to worry about the shuttle. I again apologize to you. I thank you for your business. Please stay well! Matt - Three County Volkswagen Service and Parts Director.

October 03, 2022

I was very happy with the service team at Tri County Volkswagon. They seemed like a family organization and were very polite and helpful.. My brakes are working, no more red STOP lights, so for now I a More

by MCANNARELLA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Gonzalez (Cant remember first name)
October 01, 2022

The team is always helpful and throrough. They take their time to explain issues and options. More

by M Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2022

always have great service and friendly staff - Gregory and his team always explain everything to me very simplified so I feel good about whats going on More

by JENNABARONE92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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