Three County Volkswagen - Service Center
Lyndhurst, NJ
1,774 Reviews of Three County Volkswagen - Service Center
I am very happy and pleased by the service department at Three county VW. Timely completion of service, car was washed and cleaned, friendly staff. Three county VW. Timely completion of service, car was washed and cleaned, friendly staff. More
My experience at the dealership was amazing. Dropped car off for service and got it back running better than ever. They even had it cleaned. Working with Greg was great. He kept me posted the en Dropped car off for service and got it back running better than ever. They even had it cleaned. Working with Greg was great. He kept me posted the entire time. I would absolutely recommend this dealership to anyone! More
Always on time with appointment very friendly people and always happy to help when possible always happy to help when possible More
Very helpful and knowledgeable, always ready with an appointment and timely service very pleased. Thanks appointment and timely service very pleased. Thanks More
I believe it was Ernest who "helped" me at service, I wish i would have gotten his name. When I made the appointment I requested that it was pick up and drop off and I lived in Rutherford, the woman told wish i would have gotten his name. When I made the appointment I requested that it was pick up and drop off and I lived in Rutherford, the woman told me no problem. When I got there and told the man at the desk his 1st answer was "no" when I told him he tried to tell me I lived a half hour away - which is really a 10 min drive, with hitting lights. Then he said ok fine - with major attitude. I explain to the boy that drove me home that I requested this when I made the appointment. I have a toddler and need to use my own car - which is my own gas and wear and tear. When the car was ready they called me a told me car was ready and to come get it. I explained again that I needed to be picked up that I had no way to get there. And was told NO - no one would be available for over an hour since I was over a half hour away. My car ended up being "delivered" to my house since it was soo late - 20 min later. (after they were going to send the shuttle for me - when I remninded them that I needed my car which had the car seat) Very disappointed as the last time I brought my car in for service - it was an amazing experience and wished I had dealt with the same people as this time. More
I believe it was Ernest who "helped" me at service, I wish i would have gotten his name. When I made the appointment I requested that it was pick up and drop off and I lived in Rutherford, the woman told wish i would have gotten his name. When I made the appointment I requested that it was pick up and drop off and I lived in Rutherford, the woman told me no problem. When I got there and told the man at the desk his 1st answer was "no" when I told him he tried to tell me I lived a half hour away - which is really a 10 min drive, with hitting lights. Then he said ok fine - with major attitude. I explain to the boy that drove me home that I requested this when I made the appointment. I have a toddler and need to use my own car - which is my own gas and wear and tear. When the car was ready they called me a told me car was ready and to come get it. I explained again that I needed to be picked up that I had no way to get there. And was told NO - no one would be available for over an hour since I was over a half hour away. My car ended up being "delivered" to my house since it was soo late - 20 min later. (after they were going to send the shuttle for me - when I remninded them that I needed my car which had the car seat) Very disappointed as the last time I brought my car in for service - it was an amazing experience and wished I had dealt with the same people as this time. More
I was very happy with the service team at Tri County Volkswagon. They seemed like a family organization and were very polite and helpful.. My brakes are working, no more red STOP lights, so for now I a Volkswagon. They seemed like a family organization and were very polite and helpful.. My brakes are working, no more red STOP lights, so for now I am good to go. THank you. MAC More
The team is always helpful and throrough. They take their time to explain issues and options. They take their time to explain issues and options. More
always have great service and friendly staff - Gregory and his team always explain everything to me very simplified so I feel good about whats going on and his team always explain everything to me very simplified so I feel good about whats going on More