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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,774 Reviews

1,774 Reviews of Three County Volkswagen - Service Center

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December 10, 2022

Been going here since 2005. Matt, Greg and Toni are like family to me. You can count on them to give you fast, professional service. More

by JOEFUSONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni
December 07, 2022

Three County provides the Best customer service period, They keep U posted on all updates when your car is in the Shop! They have an amazing and reliable Shuttle service!! And Greg always have customers be More

by MARK.HALEY2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2022

Great dealership. I have been dealing with the. For 10 years. Also, very good service department. More

by bob 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Bulna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

In for a 60K service. VW seems to have modified/shortened some of the recommended services! More

by WMIAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Service was very good and the service managers and staff were extremely helpful, attentive to my needs and courteous More

by MICHAELMYHOWICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

I have been going to this location for years and always have a great experience. Was in early so I was out early. More

by TARARSHAW70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Quality Work And Parts, Transportation Service To Home And Back, Only Work Authorized Completed, Thou Overpriced. More

by CICCONERONALD0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

I waited there 3 hr just to get oil change. I was told it will take about 1.5-2hr so I decided to wait there. But it took little above 3 hr just for oil change. They did apologized to me for th More

by SHIVANiRANA4497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Nov 29, 2022 -

Three County Volkswagen responded

Thank you for your taking your time to leave a Review. I apologize to you that your visit did not meet your standard of a 5-Star Review. I apologize to you for extended wait time that you had experienced. For future visits, please take advantage of our shuttle van service or pick up and delivery of your car. This way you will not need to be here waiting with your vehicle. I do thank you for your business. Please stay well! Matt - Three County Volkswagen Service and Parts Director.

November 26, 2022

I love the service that I receive at this location. The 4 star rating is not due to the service, but the expenses related to the car. All of the staff are warm and welcoming. They take the time to p More

by CCH263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni
November 25, 2022

its great to know that you can relay of knowledge based service done right and at a reasonable price by friendly staff More

by DIRKVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zahir Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Bulna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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