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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,773 Reviews

1,774 Reviews of Three County Volkswagen - Service Center

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December 31, 2022

Had to drop off my vehicle earlier than the scheduled service visit but Gregory was very accommodating. Discussed the issue I encountered and was able to service my vehicle with no surprises at the end w More

by Newbie2Kansas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

While travelling to NJ for the holidays, I had car troubles and Three County VW was able to fit me in for service without an appointment. They were super helpful and kind. Every issue with the car was More

by PAULJWALTER98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

Greg was great and extremely accommodating given the circumstances and time frame involved with latest issue. More

by chibinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

My experience has always been: An ease of check in and check out. Detailed explanation of services and charges. Courteous updates throughout the process. More

by psk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2022

The have always receive the best service since, I bought my VW Tiguan in 2017 More

by Hhzelaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

Friendly and very professional. Greg explained and took care of all the details from beginning to end. Will recommend! More

by CALMEIDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

Paid for comprehensive inspection without getting any inspection report. Not sure if the inspection is ever performed. More

by shaojing0403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Deo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Three County Volkswagen responded

Thank you for taking your time to leave a review. I apologize to you that your visit did not meet your standard of a 5-Star Review. A visual inspection had been done when your vehicle was in. Due to the complete maintenance service that you had requested, nothing additional was found. We had nothing additional to report to you. I do thank you for your business. Happy Holidays! Matt - Three County Volkswagen Service and Parts Director.

Dec 16, 2022 -

shaojing0403 responded

Hi Matt, I was explained by the staff that a comprehensive inspection would be performed, and it was also listed on the printed quote I received, not sure how it turned out to be a visual inspection. I wouldn’t even choose the service if it is just a “visual” inspection. Thanks

December 16, 2022

The service department staff at Three County Volkswagen are excellent and very professional. Highly recommend this dealership More

by jesusrb26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

Excellent service which went above the basics that were called for, including taking the effort to replace a second headlight when the old one was not as bright as the new one. More

by EPMEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

The staff is friendly and knowledgeable. Carlos and Greg are always pleasant, friendly and honest. The parts took a while to get there due to the Thanksgiving holiday. Then diagnosing took a More

by KSREDSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
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