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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,773 Reviews

1,773 Reviews of Three County Volkswagen - Service Center

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January 10, 2023

Great service, They are a professional and courteous staff. They were very helpful and convenient location More

by EDISONMVASQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Greg was excellent in communication, very pleasant & explained everything very clearly. Service department got my car finished in much shorter time than expected. Thank you Three County! Will come agai More

by NCXMENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2023

Great service, Helpful staff. Shuttle service. Located and resolved the issue with leaky sunroof as quickly and efficiently as they were able. Highly recommend. More

by ANASTASIA K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

They are a professional and courteous staff. They provide prompt service and are knowledgeable in their craft. More

by GEONET136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

Always had good experience from beginning to end. Easy to schedule appt. Service always done as expected. Being informed by Greg as to what needs to be done is always helpful. More

by DIANEM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Don't know name of mechanics but do a great job.
January 03, 2023

Great dealership. Been a customer for almost a decade. Friendly and helpful staff. Would recommend. More

by HBNJMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zahir Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Bulna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2023

Good family owned dealership. Got nice deals on vehicles and equipment from them. Overall better than most. More

by yuzingovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

Took two hours for my oil change when I came in at 8:30am, didn’t leave until 10:30am. Then I had to go to another VW when I got home from college because there was too much oil in my car and needed t More

by DONNIELEWIS0131
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Deo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Three County Volkswagen responded

Thank you for taking your time to leave a Review. I apologize that your visit did not meet your standard of a 5-Star Review. I apologize to you for the inconvenience pf the oil being over full. We are finding that the it seems the manufactures specification for amount of oil needed is incorrect on some vehicle. We have notified the manufacture and it is being looked into . I do thank you for your business. Please stay well! Matt - Three County Volkswagen Service and Parts Director.

December 31, 2022

Service was quick and overall was a smooth experience. Friendly staff and my appointment was handled efficiently More

by EJAY0830
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

Had to drop off my vehicle earlier than the scheduled service visit but Gregory was very accommodating. Discussed the issue I encountered and was able to service my vehicle with no surprises at the end w More

by Newbie2Kansas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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