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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,773 Reviews

1,773 Reviews of Three County Volkswagen - Service Center

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April 21, 2023

Greg at the front desk is amazing ! Thank you for always helping us !!! - A.P More

by PLASENCIA_ASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

They were helpful and courteous with helping me figure out what was wrong with my car. And they took their time to explain to me what exactly the problem was. More

by Cpallito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

Easy to get an appointment. Nice waiting room. Professional, friendly staff. Never too long a wait. More

by MICHPEREZNJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

Great service team that is dependable and recommends the needed service - they don’t push the services if you decline. More

by GVKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

This has been the second time (and last) I go to this dealership. Most recent visit was for two recalls. TPMS and ECM. One day after they claimed that they took care of the recalls and give me a recei More

by MICHAEL.A.HABIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Apr 17, 2023 -

Three County Volkswagen responded

Thank you for your Review. I apologize to you that your visit did not meet your standard of a 5-Star Review. The update that was performed on your vehicle did not have anything to do with the tire pressures. More likely the pressure change was an effect of the very large temperature swings that we have been having. The issue with the driver assist malfunction was that someone had moved the front sensor, as we found it out of place. Sensor needed to be reinstalled correctly and, system needed to be re-calibrated. You had over 6,000 miles on the vehicle at that time. Unforutenly, someone moving that sensor is not a repair that can be warrantied. You declined to perform the re-calibration. We do thank you for your business. Please stay well! Matt - Three County Volkswagen

April 12, 2023

I am very happy with my experience at this dealership especially after having a terrible experience with another VW dealership. More

by CCALIXTO14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

I found it a great overall experience. They were a delight to deal with. I would recommend More

by BEN.H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

An impromptu visit on Saturday to change a bulb. As always, prompt, courteous service all around. More

by ThomasRHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2023

Service at VW is top notch. No reason to go elsewhere. Personnel are helpful at all times. NEVER need to go elsewhere. Greg is most helpful Secretaries are More

by dgdegreg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Very happy with the service highly recommend the dealership took care of our Jetta very smooth and easy More

by briangcallahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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