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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,773 Reviews

1,773 Reviews of Three County Volkswagen - Service Center

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May 23, 2023

Three County VW is beyond superb. They took care of the car and made sure the issue was resolved. Way better than my experience with VW of UNION. More

by Mherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
May 23, 2023

Reached out very quickly and set up an appointment, provided to and fro shuttle pickup/dropoff. The service was really fast and got my car back in a day. More

by SNEHA AVULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

I’m a little disappointed I brought my car in for service, and what they fixed, It wasn’t the issue the issue still continues now I have to wait another week to have it fixed. More

by Lou118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Snuck me in late notice, took care of the issue. All good, no complaints here. More

by KMSCHINK
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

The service department is a mess. My car requires a lengthy stay...again....and the service department has no available loaner cars *For several weeks already*. No apologies! No u More

by SPOO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Kuczek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos......
May 12, 2023 -

Three County Volkswagen responded

Thank you for your Review. I apologize for your situation. We are working through the updates on the ID.4's. We do have a list of people for them. We cannot work on too many on them at one time. As we complete one, we contact another customer to bring one in. The ones we have here now are waiting on parts to arrive for us to complete. Unforutenly, most of the Dealerships are in the same situation. If you can contact us with your information, we can see what your position is. Again, sorry for the situation. We do thank you for your business. Please stay well. Matt - Three County Volkswagen Service and Parts Director.

May 12, 2023

Customer service from this dealership is good. The staff is very profesional and friendly. I like it. More

by OFELIA3312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

Been dealing with Greg for probably 10 years. This is our 4th car from Three County. Greg has always been kind, understanding and professional. We return to Three County over and over because w More

by TONY@TONYDAVID.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
May 09, 2023

I called ahead with my proble and they said I could bring it in right away. As soon as walked in the door I was greeted and started taking care of me. My car was fixed and I was out the door within the hour More

by mattybar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

Car was serviced in a timely manner and everyone did a fantastic job. Thank you for always taking care of our VW GLI! More

by JEFFREYDEPERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

Overcharged with the order. Did not even complete. Will only go for warranty jobs. Bye More

by leandroplanell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A I
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