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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,773 Reviews

1,773 Reviews of Three County Volkswagen - Service Center

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August 25, 2023

Always helpful service! Very considerate of the time you spend waiting and offered to get me to a local mini mall to complete my grocery shopping, instead of waiting 4hrs! More

by MEEEEEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Great experience overall. Greg was great, answered all my questions and got my car repaired quickly. More

by Jmend220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Easy booking via the app, they follow-up pretty quick to confirm appointment. Greg is great. Always a nice experience with him and super helpful. More

by ANGELSW33
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Three County gets a thumbs up from me. My service was fast and stress free. More

by Ssanders928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in Sales
August 15, 2023

Great customer service . Always helpful. Greg and service employees very friendly and always very helpful. More

by RAJANMISTRY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Carlos was a great service advisor while Greg (my advisor) was unavailable upon my visitation. More

by laface96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carlos gonzalez
August 09, 2023

Even though I went for an oil change and left with knowledge of the problems my car had, I appreciate them being able to let me know what is wrong with my vehicle. More

by Zat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Avoid this place. they give false diagnosis to your car just to get money. The sales Manager is unprofessional. he will curse you out without knowing you More

by rwilliams1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dino Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Bulna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Three County Volkswagen responded

Thank you for taking the time for to leave a review. I apologize to you that your visit did not meet your standard of a 5-Star Review. I have recommended to you to drive the vehicle with our Shop Foreman previously. I have also recommended for you to come in and review the recommended items with the Technician, to he can show you what we see. You have stated that you took the car to an outside shop and they told you you did not need anything. The outside repair shop seems they are not familiar this your car. Our Technicians see your type of car day in and day out. They go to training on all VW models. They are aware of what to look for and make recommendation based on what they see. I again invite you to come in and review the vehicle with the Technician, so we can show you what we are seeing and why it is recommended. I do thank you for your business. Please stay well! Matt - Three County Volkswagen Service and Parts Director.

August 06, 2023

Great customer service! I would highly recommend him to all my friends and family! I will definitely go see him again More

by rinoparodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

It was my first time with Three County Volkswagen and the experience was great! Though I spent a lot with my repair, everything seems to be fine and working well. Thanks to Carlos for all the help and for More

by DYORJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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