Three County Volkswagen - Service Center
Lyndhurst, NJ
1,782 Reviews of Three County Volkswagen - Service Center
A couple of years ago I purchased my Volkswagen Jetta in which I was super excited about. I tried to maintain service when possible, especially with oil changes, topping off fuels, etc. Two years after I which I was super excited about. I tried to maintain service when possible, especially with oil changes, topping off fuels, etc. Two years after I had the car, the transmission went. Got it fixed, cost about a million dollars. Last month I took my car for service and got lots of things fixed total cost about 1,000 for the work. On Monday my car died. Had it towed to the service center. Even though three weeks ago, I had JUST taken my car to get things fixed. They said it was my timing belt and the cost to fix an '02 Jetta was 4,500. So, you mean to tell me when I was in the shop 3 weeks prior, they couldn't mention this MAJOR IMPORTANT fact?!?! I am so upset. I have NO money to fix the car and all they want to offer is 10% off since I had work done in the past. I asked for a courtesey car to take to work, they didn't have any in stock. WTF? They offered me to get an Enterprise rent a car, at my expense. Seriously? First of all, it shouldn't cost 4,500 to fix a stupid timing belt. I hate Volkswagens, I will never buy any Volkswagen or Audi in my life ever again. Don't go to this service center. They truly are rude and non-efficient! More
Wicked expensive and poor service. Short tempered and rushed. Takes days for them to check my towed in dead car. Continuously tried to sell me repairs i didn't need; IE all new brakes for over $700 whe rushed. Takes days for them to check my towed in dead car. Continuously tried to sell me repairs i didn't need; IE all new brakes for over $700 when i needed a $20 sensor cable; entire exhaust system for $400 when i needed a pipe clamp; a $3000 ECM when i needed a $9 relay; informing me the computer scan shows no errors before i find the print out left on the floor of my car with five major errors and three minor ones; overall never being able to repair or even diagnose my 2000 TDI Beetle's chronic malfunctions, going as far as stating the car is running fine when it still stalled after 20 minutes running. Never again will they see a cent of my money, nor will i ever buy another American VW. More