Three County Volkswagen - Service Center
Lyndhurst, NJ
1,771 Reviews of Three County Volkswagen - Service Center
Kept me rolling One of my tires was punctured over the weekend, and with the combination of VW's Roadside Assistance and the team at TCV, I was back rolling on the ro One of my tires was punctured over the weekend, and with the combination of VW's Roadside Assistance and the team at TCV, I was back rolling on the road within a couple of hours. The Road Hazzard warranty I had on my tires came into good use, as my tires were recently purchased at TCV. Cassandra was able to get me booked in as soon as my car came in. The punctured tire was replaced and mounted, and they had me back on the road within a couple of hours. More
HORN was not working Made an appointment and came in Saturday(11/24) and Greg Deo took care of me without any issues. Greg was terrific and very pleasant to deal with. Made an appointment and came in Saturday(11/24) and Greg Deo took care of me without any issues. Greg was terrific and very pleasant to deal with. More
Very attentive. Good service. Nice people that care and don't throw on extra services just to make a buck. Seem honest. Just wish wait time was less. Good service. Nice people that care and don't throw on extra services just to make a buck. Seem honest. Just wish wait time was less. More
2008 Jetta for Servuce The representative, Greg is very helpful. He explain what needs to be done with my husbands car. Although I am not ready that time for all items to The representative, Greg is very helpful. He explain what needs to be done with my husbands car. Although I am not ready that time for all items to be fix, he provided all items needs to be done with prices. These really helps in budgeting. Thank you Greg More
Friendly, professional and trustworthy Came on a Saturday morning to take care of a recall. Their customer service was great from the time I called to make an appointment to the very end of Came on a Saturday morning to take care of a recall. Their customer service was great from the time I called to make an appointment to the very end of me being there. The Tech performed a complimentary vehicle inspection highlighting some issues with the car that I was already aware of - which to me is a sign of trustworthiness and actually makes me want to return to this location to get the work done at a later time. By far one of the best experiences at a VW dealer/service location. More
Excellent Service Cassandra is always very helpful and knowledgeable of the VW Services required to keep my 2010 CC running like new. Plus my car is always ready when p Cassandra is always very helpful and knowledgeable of the VW Services required to keep my 2010 CC running like new. Plus my car is always ready when promised. More
Friendly dealership! I recently moved back to the area and revisited this dealership and still had the same experience. They are always super helpful and friendly. I enjo I recently moved back to the area and revisited this dealership and still had the same experience. They are always super helpful and friendly. I enjoy my experience with them and never leave annoyed or stressed about having my car there. More
Service Overall service is excellent, everyone is friendly. Servoce waiting area is alway clean and of course i will not forget good coffee. This dealership i Overall service is excellent, everyone is friendly. Servoce waiting area is alway clean and of course i will not forget good coffee. This dealership is trustworthy. More
The people are do helpful and great. They work hard and fas The intake person was so helpful and courteous. he constantly checked with me to give me updates on my car. He answered all my questions promptly. The intake person was so helpful and courteous. he constantly checked with me to give me updates on my car. He answered all my questions promptly. Your service is the best . Three County Vw Rocks. More
Courteous & VERY NICE STAFF Cassandra, the gentleman who works with her and the cashier are very courteous & nice. The gentleman who takes care of the coffee machine & cleaning Cassandra, the gentleman who works with her and the cashier are very courteous & nice. The gentleman who takes care of the coffee machine & cleaning is a very hard worker, making sure that the coffee machine is working well, with enough supplies & was cleaning the area & rest room all the time. I was told that the service would take 3-4 hours. It took more than 4 & half hours. After I left, I discovered that the odometer was reset! I called & the gentleman guided me through resetting it, He was VERY NICE. Also, though the car was washed the windshield & the rear window were not washed well! More