Three County Volkswagen - Service Center

always great service Three County Volkswagen for always providing great service for my 2019 ATLAS RL line model, which my family and I, love. A very prompt , professional Three County Volkswagen for always providing great service for my 2019 ATLAS RL line model, which my family and I, love. A very prompt , professional service. The courtesy shuttle to where I need to go always there. Great service over all. The staff is very courteous and helpful. Thank you once again More

2.5 Hours for an oil change with appointment I scheduled an appointment for an oil change at 9:15am. I never left until 11:50am. The service was extremely slow. I had to ask for updates. The appo I scheduled an appointment for an oil change at 9:15am. I never left until 11:50am. The service was extremely slow. I had to ask for updates. The appointment was useless. More

Great service in replacing a malfunctioning radio Greg and the service team went above and beyond to find the right replacement radio for my Routan. Always helpful, always upbeat! You guys rock Greg and the service team went above and beyond to find the right replacement radio for my Routan. Always helpful, always upbeat! You guys rock More

Great service spot I had a overall Great experience here at three county came in got the issue that was going on with my car fixed. Service was overall great and the wor I had a overall Great experience here at three county came in got the issue that was going on with my car fixed. Service was overall great and the workers had made my experience quick and easy. More

Great experience Quick and painless service; great shuttle service; All of the work was completed within the time frame I was quoted on arrival. There was also no wait Quick and painless service; great shuttle service; All of the work was completed within the time frame I was quoted on arrival. There was also no wait time for intake. Overall good service. More

My worst experience Their mechanics are the most incompetent thing I have seen in my life, not only did they not solve the problem in my vehicle, but they charged me almo Their mechanics are the most incompetent thing I have seen in my life, not only did they not solve the problem in my vehicle, but they charged me almost $ 1,900 and after more than a week of waiting, I did not even reach 3 miles exactly the same Lights and the same problems happened again. I called a dealer again and returned it to the dealer so three days later they told me that it was another problem and that to fix it was another $ 1,800. I obviously got my vehicle out of that cave of thieves. So if I am very disappointed since I paid almost $ 1,900 to take my vehicle in exactly the same state that I took the first time More

Exceptional Customer Service I could not have been more pleased with the entire staff of the service department. The department was exceptional on every level. From my initial pho I could not have been more pleased with the entire staff of the service department. The department was exceptional on every level. From my initial phone conversation with Cassandra and her consistent, thorough updates regarding the status of my vehicle. There exists an impressive spirit of teamwork within the entire department. Although my primary contact was Cassandra, Matt, Toni and Greg were equally as helpful in assuring an exceptionally pleasant experience. More

Wheel lock debacle VW mechanic took my wheel lock to take wheels off & forgot to put it back I’m 90 miles away when I discovered it missing. Called VW & was forced to dr VW mechanic took my wheel lock to take wheels off & forgot to put it back I’m 90 miles away when I discovered it missing. Called VW & was forced to drive back to VW to claim my part Dealer refused to mail it to me & said he didn’t know if it was mine.It was the only part that wasn’t part of the mechanics toolbox More

Regular oil change and a check up The team was great starting with Toni who was able to get me a loaner. Everyone kept me appraised of what was going on and made the process easy. The team was great starting with Toni who was able to get me a loaner. Everyone kept me appraised of what was going on and made the process easy. More

Review Tire pressure light came on. Stopped in without an appointment. They took in the car and found a nail. Tire was replaced while I waited. They k Tire pressure light came on. Stopped in without an appointment. They took in the car and found a nail. Tire was replaced while I waited. They kept me updated and work was done quickly Excellent service More